Stephanie Chadd

Experienced Healthcare Leader | Champion for Mental Health, Equity & Wellbeing | Driving People-Centered System Change

Auckland, Auckland, New Zealand

About

I am an experienced healthcare leader with a strong foundation in management, mental health, and a deep commitment to promoting health and wellbeing. My passion lies in building genuine connections with people, both within the community and across professional networks. With empathy and strong leadership, I thrive on creating environments where individuals and teams can grow, succeed, and make a positive impact. Holding a Master’s degree in Health Psychology, I have hands-on experience in healthcare, mental health, population health, primary care, grief support, and youth cancer. My work is driven by a desire to deliver innovative solutions to complex health and wellbeing challenges, ensuring equity for whaiora and providing culturally informed support. I believe in meeting people where they are, always striving to offer care that respects and understands diverse needs. At the core of my approach is the belief that healthcare should balance business outcomes with person-centered, values-driven care. I am committed to fostering holistic wellbeing, empowering individuals to lead their best lives and pursue what they love. If you're passionate about health promotion, leadership in healthcare, or innovative solutions to wellbeing challenges, let’s connect!

Experience

  • Senior Operations Manager - Wellness Support Team at Tāmaki Health at Tāmaki Health supporting White Cross, Local Doctors and Bettr online doctors
    Nov 2021 - Present · 4 yrs 8 mos

    Local Doctors | White Cross | Bettr – Tāmaki Makaurau Leads the strategic and operational delivery of integrated mental health and wellbeing services across a large primary care network in Auckland. This includes oversight of a multidisciplinary team providing Health Coaching, Health Improvement Practitioners (HIPs), Clinical Pharmacy, Care Coordinators, brief intervention therapy, psychiatry reviews, and specialist programmes such as Kia Korowai (ACC Sensitive Claims), DBT and mindfulness groups, men’s groups, and self-management education. Drives service innovation and continuous improvement to ensure culturally responsive, equitable care that meets the diverse needs of whaiora. Works closely with clinical leads, frontline teams, and external partners to embed holistic wellbeing into primary care settings, with a strong focus on outcomes, collaboration, and community impact.

  • Board Member at Summit Point School
    Jan 2025 - Present · 1 yr 6 mos

    Serve on the governance board of a specialist private school supporting students with dyslexia and other neurodiverse learning needs. Contribute to strategic planning, financial oversight, and organisational development to ensure inclusive, evidence-based education. Provide guidance on policy, risk management, and equity-focused initiatives aligned with the school’s mission and values.

  • Regional Lead - Family Support Service at Child Cancer Foundation
    Sep 2017 - Nov 2021 · 4 yrs 3 mos

    Directed service development, including guidelines, processes, and reporting. Collaborated with health professionals and NGOs to ensure equitable, strengths-based support for whānau. Managed workflow, reporting, staff and budgets for region.