Stephanie Calistro

National Account Manager at Sensormatic

Greater Chicago Area

About

Experience

  • National Account Manager at Sensormatic
    Oct 2019 - Present · 6 yrs 10 mos

  • ShopperTrak (8 yrs 11 mos)
    • Associate Director, Customer Success
      Jul 2015 - Oct 2019 · 4 yrs 4 mos

      Lead clients through their traffic program and ongoing field adoption processes by analyzing data and identifying key action opportunities, implement change management initiatives that will achieve results for retailers. This includes identifying and sharing best practices with corporate and field users and acting as a traffic subject matter expert for clients responsible for identifying and driving results using specific business solutions.

    • Senior Engagement Manager
      Jul 2013 - Jul 2015 · 2 yrs 1 mo

      Deliver key insights to clients by identifying and interpreting their data, conduct routine analyses, traffic subject matter expert, assist to implement change management throughout an organization focusing on traffic data, facilitate customer resolutions and project implementation.

    • Client Manager
      Dec 2010 - Jul 2013 · 2 yrs 8 mos

      Internal customer advocate responsible for managing new and existing accounts, product training, data analysis, facilitate customer resolutions, project implementation

  • Gap Inc. (2 yrs 5 mos)
    • Acting General Manager
      Sep 2010 - Dec 2010 · 4 mos

      Operation Management, audit compliance, gap card, floor set execution, labor management, hiring manager, management training, event planning, product and performance training, business development reporting

    • Customer Experience Manager
      Aug 2008 - Sep 2010 · 2 yrs 2 mos

      Operation Management, audit compliance, gap card, floor set execution, hiring manager, management training, event planning, product and performance training.

  • Assistant Manager at American Eagle Outfitters
    Aug 2006 - Aug 2008 · 2 yrs 1 mo

    Front desk management, visual merchandising, operation management, labor management, floor set execution, Aerie Department Manager, talent manager.