Lausanne, Vaud, Switzerland
New Business Developer with more than 20 years’ experience at Logitech leading global teams and corporate initiatives, from strategic vision to implementation through hands-on program management. Extensive practice leveraging SaaS strategic alliances such as Microsoft to deliver user optimized solutions, co-market and accelerate path to revenues. My ambition is to support the creation of new business through growth initiatives, launching innovative technology based products and solutions in B2B or B2C, leveraging partners to break through go to market all the way to customers and generate value. Building-up new agile organizations, hiring and mentoring direct and indirect resources, till they become self-sustained. Versed in delivering customer-centric solutions that combine PC or IoT devices, software and services that tightly integrate with partner for optimal experience. Led corporate initiatives to enter the B2B video conferencing market, enabling better remote collaboration, as well as paid Services at Logitech, delivering expert 24/7 1hour SLA support, usage analytics, and a transformational recurrent revenues and direct relationship with each end-customer. What drives me is to lead transformational missions, head cross-functional teams, solving problems by connecting people, finding synergies, innovating through business models, nurturing partnership with a win-win approach to deliver experiences that have a positive impact in peoples’ lives. Do you have challenging growth ambitions? Reach out, I am always genuinely interested in sharing best practice and perspectives on creation of new business, especially in shifting the conversation from technology to meaningful use for customers and value for the ecosystem. SPECIALTIES: Launch product and services, design customer journey, sales enablement and objection handling, strategic analysis, M&A business case, due diligence and integration planning, salesforce CRM and service contracts, business transformation from selling hardware to soft goods, digital transformation of customer , service support, mentoring individuals.
• Launched Jumpstart the first B2B pay services at Logitech, double digit million revenues at high margin • Defined the service portfolio: standard support, extended warranty and premium Select for each video product • Established a service contract management capability, hired and managed the new service contract team • Delivered best in class customer support experience by adding ticket and call back options, reduced SLA from 1 day to 1 hour through partnership
• Led disruptive entry strategy into video conference through PC solutions, business grew to $1b over 10 years • Developed video camera portfolio, launched first “Bar” form factor with MeetUp certified for Microsoft Teams • Envisioned and demonstrated first smart camera, leveraged AI to deliver adaptative framing of participants • Managed key global enterprise end-customers, won global accounts with HQ in Switzerland
• Developed market intelligence on B2B opportunities and recommended entry strategy to executive team • Acquired WiLife ($24m) to enter home monitoring market, led due diligence and integration • Acquired UE ($34m) to enter mobile music market with a recognized brand, led due diligence and integration