Singapore, Singapore
I build products that work at scale across cultures, platforms, and high-stakes regulated environments. I’m drawn to hard product problems where user empathy, technical complexity, and business constraints all collide. My sweet spot is fintech, consumer apps, and AI-enabled products but what energises me most, is working with teams that take their craft seriously. Technical enough to go deep with engineers. Comfortable translating between C-suite priorities and what users actually need. Curious enough to never stop asking why. Fluent in Mandarin and conversational in Spanish, which has genuinely shaped how I think about building for global users. 🌍 Always open to conversations with people building interesting products. 🚀
- Founding PM establishing agile product discovery practice and outcome-driven roadmaps at ACRA - Leading product discovery across multiple business units, translating complex regulatory requirements into scalable, user-centred outcomes - Driving early-stage exploration of AI-enabled product opportunities, validating risk, feasibility and user impact
- Drove 75% user growth and 150% revenue increase across iOS and Android platforms - Built AI-powered personalisation and multi-language features using Azure AI Search and DeepL, lifting non-English user engagement by 40% - Launched Kris+ into the Australian market, tailoring onboarding, payments and content discovery for a new international audience - Optimised mobile payment and onboarding flows via A/B testing, improving payment success by 7% and reducing time-to-completion by 14%
Led change management for next-generation Electronic Medical Records implementation at Woodlands Health, working across clinical and operational teams.
Coordinated sleep and mindfulness workshops, conducted polysomnography visits at patients' homes Tools: Sleep scoring, MATLAB