Halle, Saxony-Anhalt, Germany
Versatile professional with experience in sales, customer service, recruitment, and account management across multiple industries. Strong communication, relationship-building, and problem-solving skills, combined with hands-on experience in CRM and SAP environments. Currently engaged in independent research and writing focused on philosophy, science, and human behavior, further strengthening analytical thinking and content development capabilities. Open to new opportunities, particularly in international and Asian markets.
Independent Research & Writing – Philosophy, Science & Human Behavior • Conducting in-depth interdisciplinary research across philosophy, physics, astrophysics, psychology, and related scientific fields. • Analyzing and synthesizing complex academic and scientific information, transforming it into clear, structured, and engaging written content for diverse audiences. • Developing original research perspectives through critical thinking, evidence-based analysis, and the evaluation of multiple sources and viewpoints. • Managing the complete research and content creation process, including topic development, literature review, fact-checking, writing, editing, and publication planning. • Demonstrating strong self-leadership, intellectual curiosity, project ownership, and the ability to independently drive long-term, knowledge-intensive initiatives.
• Dedicated period focused on full-time parenting and family responsibilities. • Strengthened organizational, planning, prioritization, and problem-solving skills through managing complex daily schedules and responsibilities.
• Supported sales operations and customer relationship activities in a premium retail environment. • Managed customer inquiries, order processing, and after-sales communication while ensuring a high standard of service quality. • Maintained customer records and supported CRM-related processes to ensure accurate documentation and efficient follow-up activities. • Collaborated closely with sales colleagues to optimize customer experience and contribute to commercial objectives.
• Supported day-to-day sales activities and customer service operations. • Assisted with inventory management, merchandising, and maintaining product presentation standards. • Contributed to efficient store operations and customer satisfaction.
• Delivered professional customer support in a dynamic, high-volume service environment. • Handled ticketing processes, customer inquiries, and complaint resolution with a solution-oriented approach. • Maintained a positive customer experience during peak operating periods.