Cracow, Małopolskie, Poland
A professional who stands out by creating effective team collaboration while maintaining high motivation to improve individual performance. Strong at communication, customer satisfaction oriented as well as easily adaptable to dynamic work environment.
Promotion to Senior position with additional main duties: -Managing the customers' stock level in their warehouse in order to meet the set targets. -Dealing with tight supply / emergency shipments / ramp up situations / handling escalations. -Main Logistic point of contact for important clients as Esselunga and Lidl. -Coordinating shipments, transport and delivery terms between 3rd part logistics dept., warehouses and customers. -Effectively improving and creating new processes and standard order procedures. -Preparing a weekly report for the Italian Market.
- Managing proactively customer portfolio through processing orders in SAP, managing changes and achieving delivery on-time - Maximizing customer satisfation by ensuring that any obstacles or difficulties during the delivery stage are solved and acted upon - Collaborating with different kind of stakeholders (e.g. sales, suppliers, logistic, storehouse) and with other Kimberly Departments such as Collection, Credit or Pricing to ensure the most efficient service - Cooperation with team members, sales representatives and team leader as well as taking the initiative to improve internal processes, find solutions to issues experienced by the team and creating an innovative approach to the existing frameworks
Google Adwords - Online Specialist - Supporting Italian Companies to optimize the performance of their advertising campaigns, brand awarness and communication Plans -Responding promptly to customer enquiries in a professional and efficient manner -Consulting for Agencies & Clients on AdWords, Analytics and Google Shopping.
- Supporting the Store Manager in the day-to-day operations of my store - Driving sales through ensuring store standards - Managing, motivating and developing the store team - Ensure adequate stock levels are maintained at all times - Consistently deliver excellent customer service
I was employed in ASSOCAAF for the Tax return. - Solving customers inquiries - Support Managers of company’s clients to ll up theirs tax return - Mantain the customers data
I was the Manager of two food truck, involved in the world exibithion “EXPO 2015” in Milan. I was managing a team of 8 members. - Manage the relationship with suppliers - Placing food and beverage orders for both the food truck. - Setting up special events for other pavillions in the EXPO, with average attending of 500-600 persons