San Francisco, California, United States
--Serve as the primary point of contact and subject matter expert in the delivery of Human Resources for Toolworks --Ensure compliance with all agency policies and procedures as well as with local, state, and federal laws --Conduct and respond to investigations, disputes, and employee issues --Author/coordinate responses to external inquiries from DFEH and EEOC --Author Affirmative Action Plan and responded to Deptment of Labor audit. --Conduct regular compliance audits and prepare/submit any associated reports such as EEO-1, Vets 100A, 5500, OSHA 300A. --Effectively communicate, promote, and administer all agency benefit programs and plans. --Educate managers by providing training in all areas of Human Resources --Create and deliver company communications --Manage the workflow of the Administration Department (payroll, IT, benefits, reception) ensuring alignment with strategic goals --Maintain and update all retirement plan docs: 401k, 403b, 457b, and WDR pension plan
·Coached senior/line managers and HR Business Partners on a variety of issues related to corporate HR policies and processes. ·Provided leadership to line managers and HR Partners through the Performance Improvement Plan (PIP) process and requests for termination – making recommendations, revising documents and obtaining legal concurrence. ·Performed investigations as needed. ·Provided ER support during RIF actions to include business case review, obtaining legal concurrence and notifications. ·ER team member in the development “Managing Within the Law” and provided training to over 200 employees in Foster City, CA, Austin, TX and Framingham, MA. ·Team lead in the development of an employee relations (ER) database. ·Performed compensation analysis – reviewing for adverse impact (salary increases/bonuses). ·Team led the development of 2 databases to manage ER and LOA information. ·Partnered with staffing to locate positions that would meet the accommodation needs of disabled employees. ·Responsible for the program management of all leave programs covered by law, i.e. FMLA, CFRA, PDL, and unique company sponsored programs. ·Revised and published all LOA policies and procedures. ·During the first year, reviewed the status of all long term leave employees and separated where appropriate – providing a savings of $115,000 per year in benefit costs. ·Teamed with the benefits department on 2 occasions to select a short-term disability (STD) vendor and the subsequent implementations – providing higher service levels and lower costs. ·Reviewed the leave policies of company locations in Asia (12 countries) and recommended changes to make them more consistent within the geographic region and aligned with U.S. policies – to the degree possible.
·Provided human resources generalist support to management and non-management employees re HR policies/procedures. ·Conducted policies/procedures training to employee groups. ·Developed/launched alternate work schedule that increased staffing flexibility and resulted in a higher retention rate. ·Designed LOA/termination information package. ·Managed layoff process to include the preparation of business cases, cost analysis, document preparation, legal review and employee notification. ·Supervised remote employee (Austin, TX) ·Reviewed performance evaluations on a monthly basis and recommended changes as needed. ·Conducted employee exit interviews. .
·Developed documentation and delivered systems training to internal employees and evaluated for effectiveness. Applications included a variety of Microsoft products plus proprietary software. ·Delivered the rollout training sessions (4½ days each) of a proprietary application. ·Conducted needs assessment and developed/revised training materials in order to meet local user needs. ·Performed hardware and software troubleshooting on PC's and laptops. ·Provided technical telephone support to onsite and remote users. ·Responsible for the purchase of software applications and ensuring compliance with licensing requirements.