Keerbergen, Flemish Region, Belgium
Benelux Sales/ Finance. Responsible for Commercial Business Unit (Truck & Bus, Agricultural and Off-the-Road tires), but also operating as a backup support in Consumer BU (Passenger, Commercial Van and 4x4) : - registration and analysis of customer general sales conditions & promotions (D&R) in SAP - credit note, contract and rebate calculations - handle and follow up on requests/calculations for VIP customers - handle and follow up on customer complaints/ problem solving - Supply business reports for sales department with SAP NetWeaver Portal - consignment stock related invoicing - operational back-up for internal projects - maintaining Customer Master Data
- Picking /packing process in SAP and Egemin Warehouse system: creation /modification of transfer- and sales order, deliveries and shipments -Warehouse stock movements in SAP (internal replenishment): stock reconciliation + correction and problem solving - Back-up for creation of work schedules for the warehouse staff and prioritizing tasks
- invoicing with SAP (launching, processing, controlling) - creating and updating customer master data in SAP - correcting stock for customers - correcting prices - maintaining customer-sales contracts/agreements in SAP - recalculation of invoices (credit memo – debet memo)
Providing account management services to the EMEA region. This includes set-up of new accounts, modifications and disabling of existing accounts for applications and systems used in the EMEA region cross divisions. Account management for the following services: - network access for employees (office and remote) - network access for partners (office and remote) - mailbox administration (creation, sharing rights, …) - departmental shares and folders access - finance applications