Stefanie Dey

Workforce Manager

Carlisle, England, United Kingdom

About

Experience

  • Apollo.io (1 yr 1 mo)
    • Senior Manager - Customer Experience
      Apr 2026 - Present · 4 mos

    • Workforce Manager
      Jul 2025 - Apr 2026 · 10 mos

  • OpenTable (8 yrs 6 mos)
    • Senior Supervisor Billing Support
      Jun 2024 - Jul 2025 · 1 yr 2 mos

    • Billing Support Supervisor
      Jul 2022 - Jun 2024 · 2 yrs

    • Technical Support Supervisor TII
      Dec 2019 - Jul 2022 · 2 yrs 8 mos

  • Technical Director (Theatre) at Komödie Bielefeld
    Jan 2016 - Dec 2016 · 1 yr

    • Ensuring the smooth running of day to day business, focussing on health and safety as well as security and customer experience. • Leading and organising the technical department and human resources development as the primary instructor for young apprentices. • Running shows and events as operator of all technical devices: sound/light/special effects. • Being an advocate for customers and employees, taking ownership of raised issues or concerns in all areas. • Box Office duties including ticketing, cash and check handling, event management and further customer inquiries as well as resolving customer complaints to a satisfactory outcome.

  • Event Technician at WDR
    Sep 2011 - Jun 2014 · 2 yrs 10 mos

    Apprenticeship Event Technician (Assembly and Execution) Level 4 qualification (European Quailifications Framework)