Wallisellen / Hof, Zurich, Switzerland
IT Operations Management IT Consulting Project Management Leadership People Managment Business Development Specialties: IT Support Services, ITIL, MOF
- Leading Pursuit excellence improvements and realizing double to triple digit improvements on all essential KPIs - Setup Partner Inclusion ecosystem to excel Services Partner integration in deals across Partner Sales, Domain Partner and Global Pursuit Partner lead roles - Design, development and landing of one pursuit tool used by 2000 Services Sales and 300 Pursuit lead in MS Services to drive a pipeline for 2.5 billion USD revenue - Continious improvement of the lead to order process, decrease cost of sales and deal velocity as well as improving customer buying satisfaction for MS Services worldwide
- Developing, establishing and running the ROB for 5 teams in the global Cross Domain Capabilities Organization in Microsoft Serivces to improve the operation of MS Serivces Organisation - Landing and refining improvements within the services delivery transformation of MS Services affecting 15000 people in the newly founded Enterprise Services Delivery Organization and affecting over 4 Bio USD in Revenue
- Driving the organizational and cultural change from a local to a regional consulting delivery organization across 12 countries - Design, establish and operate a rhythm of the business for a 450 people organisation with respective underlying reporting - Establish the communication plan for the organisation and the External Stakeholders Monitor the organizational performance, flag risks and create and execute correction of error plans with relevant organisational Stakeholders - Develop and cultivate relationships with key business partners Drive continuous business process improvements for an increased performance of the consulting practice
o Sales, mangagement and execution of IT infrastructure Projects Projects: - Project Collaborator Server Consolidation (150 Servers, German Ministry of Interior) - Project Collaborator Windows XP Deployment (2500 Seats, German Ministry of Interior) - Project Manager Server Virtualization (150 Servers, Bank Sal. Oppenheim) - Project Manager Windows XP Deployment (12000 clients, DaimlerChrysler)