Truckee, California, United States
Business Leader with experience in global business management, operations management, account & vendor management, and outsourcing. CORE COMPETENCIES: • Business operations management, planning, and analytics • Account & client management • Strategic sourcing and outsourcing • Vendor relationship management • Program / project / implementation management • Business process optimization and transformation • Execution excellence and continuous improvement • Global P&L management and budgeting • Leading global multi-cultural teams • RFQ/RFP processes and contract / SOW negotiations • Cross regional management
Providing freelance consulting services focused on the principles of high integrity, uncompromised morals, and respect for the individual & organizations served. Offerings and areas of practice include: - Organizational & Strategy Operations - Analytics Management - Transformation & Implementation Management - Vendor Sourcing Services - PMO Framework & Staffing
Managed vendor management office (VMO) and development of future VMO approach as part of newly developed Global Business Services (GBS) organization.
Responsible for driving cross-functional outsourcing excellence through standardization, synergies and best practices.
Responsible for operational and financial performance of a large client's contract management BPO centers and developing client realtionship. Managed around 800 team members across four delivery centers in Reno (US), Dublin (Ireland), Monterrey (Mexico) and Singapore.