Stefan S.

Head of Customer Insights & Experience | Market Research Enthusiast

Neckarsulm, Baden-Württemberg, Germany

About

Experience

  • Head of Customer Insights & Experience at Lidl in Deutschland
    Jan 2026 - Present · 6 mos

  • Lidl International (Full-time · 5 yrs 1 mo)
    • Senior Consultant Ressortentwicklung Kunde
      Dec 2024 - Jan 2026 · 1 yr 2 mos

    • Head of Shopper & Market Insights
      Jan 2021 - Nov 2024 · 3 yrs 11 mos

      Leading the Shopper & Market Insights team. Responsibility for all Consumer Panel and Retail Panel activities internationally: selecting data assets, building our insights infrastructure (tools, dashboards and analyses), managing the daily business with our data suppliers and training are our key responsibilities.

  • AI Business Consultant at Schwarz IT KG
    May 2020 - Dec 2020 · 8 mos

    Implementing artificial intelligence/big data solutions as a project manager (product owner) for Europe's largest FMCG retail group

  • Senior Consultant at Lidl International
    Apr 2018 - Apr 2020 · 2 yrs 1 mo

    Project manager in continuous international market research projects (e.g. building and implementing a global brand tracking) as well as ad hoc studies (e.g. store survey, CSR) with all aspects of the project (including presentation at board level).

  • GfK (6 yrs 9 mos)
    • Senior Manager
      Feb 2017 - Mar 2018 · 1 yr 2 mos

      Main Consumer Panel contact for various FMCG retail clients with a focus on category management and shopper marketing activities. Main tasks were analysis and interpretation of data from the consumer panel (incl. derivation of strategic and tactical measures), execution of presentations and trainings & workshops at customer sites

    • Manager
      Apr 2015 - Jan 2017 · 1 yr 10 mos

      Project management of an international brand tracking study in the automotive industry (e.g. main contact person for the client, analysis and interpretation of the study results, derivation of strategy recommendations, coordination of all parts of the study)

    • Specialist
      Jul 2013 - Mar 2015 · 1 yr 9 mos

      Analyst for category management analyses in the soft drinks sector, based on data from the Consumer Panel (e.g. data analysis, consulting, execution of customer trainings and presentations)