Germany
Customer Support Engineer with more than 11 years of experience in the aviation aftermarket, specializing in technical support, in-service operations, and the coordination of complex customer and service processes. I work at the interface between customers, engineering, and sales, taking responsibility for technical solutions, aftermarket project coordination, and the implementation of product improvements. In my current role, I support Boeing-related programs, lead small preventive maintenance and upgrade projects, and manage technical inquiries, escalations, as well as training and troubleshooting activities. I combine strong technical expertise with a structured, solution-oriented approach and a clear focus on quality, timelines, and stakeholder alignment. I hold a degree in Industrial Engineering, have extensive hands-on experience in aviation, and bring a strong background in international collaboration. I am particularly motivated by complex challenges where technical depth, customer focus, and project responsibility come together.
In-charge for Technical in-service support within Telair's Business Unit Boeing Lead of Product Improvement Projects/Uprades and Modifications. Software Projects (Predictive Maintenance)
Thema der Arbeit: Analyse der Einführung einer globalen Beschaffungsstrategie für eine Materialgruppe unter Total Cost of Ownership-Gesichtspunkten