Mainz, Rhineland-Palatinate, Germany
Based on strong Project Management and Global Sales experience working successfully on company transformation and customer centricity to achieve sustainable profitability. Experienced Global Account Manager in the automotive business with a demonstrated history of working in the glass, battery and concrete industry. Skilled in Negotiation, Sales, Business Development, Customer Satisfaction, and Sales Operations. Strong sales professional with a Dipl. wirtsch.-Ing. focused in Mechanical Engineering + Marketing
• Creation and lead of the company project “customer centricity” to align the organization around customer (create and catch value) • Develop and deploy a USP (unique selling proposition) to differentiate AGC in the market from competition • Steer account teams to capture value in tracking profitability, identify areas of profit improvement at customer and internal processes • Develop with account teams a network mapping to understand the customer and finally use this knowledge to improve relationship and profit • Develop communication tools to bring company functions together around the customer. For example, creating a cross functional WhatsApp group to share experience, success stories and obstacles. Target to increase understanding of each other daily work
• Responsible Manager of 5 employees (disciplinary), 12 others functional (matrix) • Global Account Manager for Volkswagen Group worldwide • Developed new account strategy to deal with global Volkswagen Group incl. competitor analysis. • Responsible for all negotiations incl. final contract. Starting with the first nomination for AGC at VW brand • in the last 4 years • Budget responsibility and tracking. Leading the process with the Account Managers for the different VAG brands and align team to stop drop of turnover and increase turnover by 50% • Head of sales office in Hannover. Administration and organization of the site
Key Account Manager for Volkswagen Group (global), GME and John Deere Europe Key Account Manager for German OEM and OES customers Managing a team of 4 direct and 3 funcitonal reports Budget responsibility and tracking Resposibility for all negotiations until final contract