About
Zitate, die mir ein North Star sind:
"People forget what you said, people forget what you did, but they will remember how you made them feel"
"The future is shaped by those, who see it"
"The universe is constantly changing. Change is always the opportunity to grow"
"If you're in doubt, do the right thing"
"In order to understand a problem, we really have to understand the problem"
Experience
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ALDI Nord (7 yrs 9 mos)
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Director Social Media, Digital Marketing & Customer Service
Jul 2019 - Present · 7 yrs
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Leiter Kundendialog / Head of Customer Dialog
Oct 2018 - Jul 2019 · 10 mos
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QVC Deutschland Inc. & Co. KG (16 yrs)
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Director Customer Service & Customer Experience international
May 2018 - Oct 2018 · 6 mos
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Director Customer Service & Experience Germany
Jul 2015 - Apr 2018 · 2 yrs 10 mos
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Senior Manager Customer Care Centre
Mar 2011 - Jul 2015 · 4 yrs 5 mos
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Agent / Agent Supporter Order Entry at QVC
Aug 1998 - Nov 2002 · 4 yrs 4 mos
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Zentralheizungs- und Lüftungsbauer at Heizung Sanitär Wolff
Aug 1995 - Sep 1998 · 3 yrs 2 mos