Stefan Majnek

CEO at UpQuAI | Building AGI-Ready Knowledge Infrastructure | Task Mining + Agentic AI | Swiss Insurtech Award Winner 2025 | Making AI Smarter

Switzerland

About

Serial Entrepreneur, Innovator and Lateral Thinker. In 2022, I started UpQuAI with one vision: to use AI to make businesses smarter. That's what UpQuAI means: Up (higher) + Qu (IQ) + AI. Elevate intelligence. The path wasn't straight. We pivoted multiple times, rebuilt the product, and iterated constantly. But the vision never changed: capture invisible expertise before it disappears. Today, UpQuAI is a self-service, no-code platform that turns operational knowledge into AGI-ready strategic assets. THE CHALLENGE 80% of critical operational expertise exists only in people's heads and is never documented. When experienced professionals retire, decades of knowledge disappear forever. Organizations have automation tools but don't know what to automate. Without documented processes, automation projects fail. HOW UpQuAI WORKS Our platform captures invisible expertise automatically through task mining: -Screen recordings while experts work -Voice notes explaining decisions -Metadata showing system interactions Then we build operational knowledge graphs, structured databases that work with any automation platform. Use our own AI agents or connect to UiPath, n8n, Automation Anywhere, or OpenAI agents. You own the knowledge. You choose the tools. WHY IT MATTERS We're building knowledge infrastructure that works with current AI and future AGI. Organizations preserve expertise, enable automation, and create reusable knowledge assets. BACKGROUND Serial entrepreneur since the age of 18. I founded UpQuAI because I saw companies struggling with automation and losing critical knowledge, with no good solution. We're not building another automation tool. We're building the knowledge layer that makes all automation smarter. SECTORS Insurance | Financial Services | Enterprise Operations LET'S CONNECT Interested in operational knowledge graphs, task mining, or agentic AI? Send me a message.

Experience

  • Founder & CEO at UpQuAI Solutions AG
    Jun 2022 - Present · 4 yrs 2 mos

    🧠 Operational Knowledge Preservation Organizations lose critical expertise when experienced professionals retire. Our platform captures how experts work - their decision patterns, workflows, and institutional knowledge - turning it into structured, permanent operational knowledge that remains accessible even after people leave. 🎯 Process Discovery and Analysis Most organizations don't have a clear picture of where time is actually spent or which processes create bottlenecks. Through task mining, our platform identifies patterns in daily work, showing which workflows consume resources and where automation would create genuine value. 🚀 Enabling Meaningful Work By documenting and automating routine tasks, employees can focus on work that requires human judgment, creativity, and relationship-building. The platform handles repetitive processes while people concentrate on problem-solving and strategic contributions. 🔗 Platform-Agnostic Integration Our operational knowledge graphs connect with existing automation platforms including UiPath, n8n, Automation Anywhere, and OpenAI agents. Organizations can leverage their current technology investments while adding a documented knowledge layer that makes automation more effective. 📋 Automated Documentation Generation The platform generates standard operating procedures, compliance documentation, and training materials directly from captured workflows. This includes KYC processes, customer support procedures, claims handling, and regulatory documentation - all staying current as they're built from actual work being done. ⚡ Accelerated Knowledge Transfer New employees learn from documented workflows of experienced team members. Onboarding becomes faster and more consistent as institutional knowledge is accessible through structured operational knowledge rather than only through informal training and shadowing.

  • Guest Lecturer at Universität St.Gallen (HSG)
    Jun 2024 - Present · 2 yrs 2 mos

    Lecturer for the CAS Digital Insurance & AI Transformation an der Universität St. Gallen. The executive programme for the next phase of digital transformation in the insurance sector

  • Founder at Experzo
    Jun 2022 - Present · 4 yrs 2 mos

    Experzo.ch ist ein digitaler Versicherungsbroker für KMU. Durch ein disruptives Zusammenarbeitsmodell, revolutionieren wir das veraltete Courtagen- und Provisionsmodell der Schweiz.

  • Founder at mivisio.ch
    Jun 2022 - Present · 4 yrs 2 mos

    Mivisio is your online portal for IT security services and cyber insurance, specifically tailored to the needs of SMEs. We offer comprehensive solutions to protect your business from cyber threats and keep your data safe.

  • Independent Entrepreneur at Business Angel
    Feb 2016 - Sep 2022 · 6 yrs 8 mos

    Various assignments as an external consultant for startups and scale-ups.