Cologne, North Rhine-Westphalia, Germany
Strategic Consultant with over 12 years of relevant, professional experience in the design and implementation of Atlassian solutions—specializing in ITSM and PPM. As a Senior Solution Consultant and Solution Owner at catworkx, I combine nearly two decades of IT sector expertise with deep methodological knowledge (ITIL, Agile) to digitize enterprise business units (HR, Finance, Legal and others) and project organizations beyond traditional IT boundaries. I am passionate about creating scalable Best-Practice solutions that bridge the gap between operational excellence and strategic governance.
- Solution Ownership: Leading the strategic design and continuous development of multiple catworkx standard solutions (in ITSM / PPM) - Strategic Advisory: Consulting enterprise clients on the digitization of complex business workflows, bridging the gap between operational service management and strategic project governance. - Architecture Design: Creating holistic solution landscapes using the full Atlassian stack to increase transparency and efficiency across departments (IT, PMO, HR, Finance and more). - Enablement & Standardization: Establishing standardized implementation blueprints within the consulting organization to ensure quality and to accelerate project delivery.
- Solution Architecture: Requirements engineering and technical design of complex Atlassian infrastructures. - Project Management: Full lifecycle responsibility from pre-sales and technical conception to go-live and support. - Methodological Consulting: Guiding clients through agile transformations using Jira and Confluence.
- Product Strategy & Roadmap: Defining the product vision for enterprise software and prioritizing the product backlog based on business value. - Stakeholder Management: Collaborating with clients and cross-functional teams to define user stories and acceptance criteria.
- Disciplinary Leadership: Managed the QA team and established a standardized testing culture. - Tool Implementation: Led the rollout of the Testrail test management suite to streamline quality assurance. - Process Optimization: Improved QA workflows to ensure high software quality and efficient release cycles.
- Executed white-box and black-box testing during the development of enterprise solutions. - Conducted requirements analysis and worked at the intersection of business needs and technical implementation.
- ConVista Consulting AG: IT Intern (Focus on SAP Enterprise Portal and technical support). - Bayer AG: Vocational Training as an IT Management Assistant (Informatikkaufmann); gaining comprehensive insights into IT infrastructure and business processes within a global enterprise. - Additional Stations: Gained practical experience in IT support, database management (Access), and network administration at Cancom NSG, DEVK, and pro concept marketing GmbH.