Tel Aviv District, Israel
I build operational systems that let businesses grow without falling apart. Over 6+ years I co-built two web design studios from the ground up — scaling teams from 4 to 20 people, implementing CRM and project pipelines, and delivering 150+ client projects across B2B. I'm the person who figures out why things are breaking and fixes the system, not just the symptom: turn chaotic workflows into repeatable processes, build and develop teams from scratch, set up CRM systems that people actually use, and keep projects on track without micromanaging. Open to Operations Manager / Business Operations roles in Tel Aviv or remote. English B2+, Russian native.
Founded studio from scratch; built team to 6-7 people — owned hiring, onboarding, and performance management. Migrated operations to Notion — built custom CRM and task management system from scratch, replacing multiple tools with one unified workspace. Restructured contracts to close financial leakage and align scope with client expectations, directly improving margins. Oversaw delivery of 80+ client projects; personally led concept presentations, design reviews, and client escalations.
Scaled team from 4 to 20 through structured recruitment, onboarding and training; grew revenue 4×. Built operational stack: Bitrix24 for pipeline + AmoCRM as CRM management — reduced information loss and improved client handoffs. Delivered 70+ projects using Agile/Scrum/Kanban; process changes increased delivery speed by 30%. Managed full client communication cycle — from brief to final sign-off — across all active projects.