San Jose, California, United States
Manage the OPEX budget while supporting CAPEX projects and execution Manage and approval of vendor contracts and agreements Oversight of vendors as it relates to scope of work and execution of work efforts Governance and continuous improvement of the IFM Relationship, including KPI development, SOW's, QBRs Development and management of facilities budget for maintenance, repairs, capital and general operating costs Oversee and track annual budget, focusing on capital planning and operational maintenance Manage and approve vendor purchase orders, invoices, and cost tracking utilizing industry standard processes Manage all Facility documentation including Site overviews, Process & Procedures, and Operations Manuals Coordination with Bloomberg departments including Infrastructure, Security, Hospitality and Capital Design Manage, coach and train third party facility manager training programs and support overall staff development Lead initiatives to enhance workplace experience, including employee engagement programs, wellness initiatives, and workplace design enhancements Collaborate with cross-functional teams to align facilities strategies with organizational goals
Led daily facilities operations including janitorial, HVAC, food services, and maintenance. Collaborated with HR and local management to implement employee experience strategies that enhance satisfaction and productivity. Used data analytics to assess operations, drive business outcomes, and improve efficiency. Supported the hybrid work strategy, ensuring operational continuity across various work setups. Designed employee experiences throughout their lifecycle, aligning workplace strategies with engagement and productivity goals. Planned and executed impactful office events that reflect company culture and foster team cohesion. Managed daily lunch service, large group meetings, and office offsites. Oversaw project and program implementations, ensuring smooth and efficient experiences for all employees. Tracked budgets and manage expenses, ensuring cost-effective operations for the San Francisco office. Sourced and managed vendor relationships, focusing on quality and competitive pricing. Liaise with property management for necessary building operations and maintenance. Supervised space planning and coordinated moves to optimize office layout for business needs. Managed shared audio-visual spaces, troubleshoot technical issues, and ensure effective resource use.
Oversee the workplace experience team that manages our global offices (HQ Mountain View, San Francisco, Austin, Toronto, New York, Bangalore) to ensure the smooth running of the day-to-day operations of our facilities and partner with service providers Project manage and support the launch of new office(s) build out with cross functional partnerships with facilities, security, IT, network, AV, etc. Track department and project spend to ensure accuracy and cost savings Implement and operationalize Workplace programs, such as: food and beverage, office supplies, janitorial, mail and repairs and maintenance Partner with People team to create and launch company office initiatives and celebrations to drive culture Craft relevant communications and documentation regarding Workplace policies, procedures and programs Partner with key stakeholders within the company to ensure consistency of brand and culture among offices Engage team members at all levels to conceptualize, plan and deliver on initiatives to positively impact workplace culture Develop tools and playbooks to streamline office processes
Lead a variety of service, maintenance, and repair work to support the successful operation and continual upkeep of the site, and equipment assembly / installations Project managed large HVAC and space improvement projects, strategic return-to-office plans, and tracking timelines and budgets while providing clear communications Budget management: submit PRs and create POs, invoicing in a timely manner, and monthly accruals to accurate track spend and to forecast for the following fiscal year Vendor management: Onboarding vendors, negotiate contracts and SLAs, schedule and coordinate work and oversee to completion Manage space planning activities including headcount projection requirements, seating maps and enterprise space planning system updates, and customer interface support Coordinate large in-office seat shuffles and moves, reconfigurations, collaborating with external vendors and internal stakeholders Collaborate with event, creative, and marketing departments for office recordings, quarterly earning calls, all-hands meetings, and ad hoc events with successful execution Maintain an event calendar, analyze trends, and implement best practices to maximize attendance and satisfaction from employees Collaborate with HR and other key stakeholders in delivering employee-centric perks programs, services and events which build company culture
Managed LMS courses to handle registrations, attendance tracking and completion, troubleshooting requests, and marketing on intranet Strategically scheduled and managed multiple global monthly new hire and manager/leadership training classes to ensure operations and needs are met Managed on-site team: event set-up/break-down, catering, hotel blocks, training materials, training/conference room reservations, A/V, facilities, registration, and shipment Created customer surveys to analyze data and share with instructors on ways to improve training Led global development training courses, improving operational efficiency, forecast needs based on employee feedback Managed department and training budgets to stay under allocated amount by 10-15% without compromising the quality to accurately track expenses Vendor management: onboard new vendors, create SOWs, contract negotiation, purchase order tracking, and invoicing