Ghana
o Develop and implement learning and development-related plans by working collaboratively with HR Business partners to achieve the desired outcomes for all units. o Work with HR Business Partners to identify individual and team business-related training needs. o Collaborate with external partners to develop appropriate training interventions to improve and enhance the learning and development offer. o Implement a process for tracking key individual deliverables from goal setting, mid-year reviews and end of year evaluations to support individual, team and organizational performance. o Ensure targeted communication and capacity building programs in the performance management process to enable managers to effectively evaluate and measure individual and team performance and to optimize performance and productivity. o Manage and coordinate organization-wide efforts to ensure that performance management and performance improvement programs are developed and managed effectively.
Lead, develop and implement communication strategies to enhance employee engagement and awareness. As the Internal Communications and Engagement Manager, I was also responsible for the Employee Engagement Strategy including its design, development and delivery. This also involves partnering across AirtelTigo to enable and drive higher levels of engagement and experience. MAJOR FUNCTIONS: o Developing Communication Strategies o Employee Engagement Strategy o Stakeholder Management o Change Management and Crisis Communication o Measurement and Evaluation
As the Internal Communications and Engagement Executive, my responsibility included developing an understanding of the company's goals and values and building commitment to success. I was also responsible for advising on effective internal communications and lead in managing internal change communications working with appropriate teams. I was in charge of developing and implementing strategies to increase employee awareness, managing all internal communication channels, staff engagement, CSR initiatives, internal brand campaigns and drive visibility on all corporate objectives, policies, products etc. as well as keep employees well informed and engaged. Achievements: o Involved in the launch of employee engagement initiatives such as Airtel Ghana Job Rotation Program. o Successfully organized the first ever Inter-Departmental Games in Airtel Ghana in August 2017. o Successfully conducted Awareness sessions in order to clarify the Airtel Ghana purpose and MVV (Mission/Visions/Values campaign) in order to inspire and engage the workforce. o Executed the biggest internal communication and employee engagement project to communicate the merger of Bharti-Airtel and Millicom in Ghana.
As an Officer in the Human Resources department, I was responsible for Internal Communications, Learning & Development and Employee Engagement Executive, where I carried out the responsibilities outlined below: o Editing, designing and sending out internal communications to employees via various channels. o Refining core messaging to ensure organizational consistency in all aspects of communication including development, organizing and education. o Raising the level of engagement of employees through innovative and targeted approaches. o Liaising with internal and external stakeholders to ensure employee engagement activities are carried out successfully. o Coordinated and scheduled training programs i.e. inviting participants and Trainers, booking venues for, ensuring all training manuals and materials are given out to trainees, training attendance and generated training reports for management. o Coordinated and scheduled interviews i.e. inviting Candidates, and Hiring Managers, booking venues for interviews and ensuring that all materials needed for the interview, were ready ahead of time. o Successfully coordinated various internal projects and activities such as product launches, Town Halls, End-of-Year events and Happy Hour moments.