Miami-Fort Lauderdale Area
CISO and technology services executive focused on making an organization both more secure and more successful. A business leader with a strong cyber-security and compliance grounding. Fully understands the technological imperative of safeguarding the integrity of client data, employee data and intellectual property. Focused on ensuring that all enterprise processes and procedures are cost efficient while also effectively protecting the enterprise’s core asset, client data. Extensive record of success in leading a secured managed services business through integration and consolidation. Thrives in a fast paced and demanding environment which looks to leverage leading edge technology to continually enhance security and improve operations. Well founded in the various regulatory issues involved in secured services.
The Chief information Security Officer is accountable to oversee all the Information Security policies in place and determine the security controls that are appropriate to the level of risk associated with IT systems leveraged to support Gainwell’s employees and customer services. This role provides strategic leadership and provide an Information Security program to manage and improve information security while mitigating risk. The CISO serves as an expert advisor to senior management in the development, implementation and maintenance of information systems to ensure best practice control objectives are achieved in protecting information assets. The role guides the senior leadership team by making pragmatic recommendations for priority investments and projects that will mitigate overall risks by strengthening defenses and reducing vulnerabilities for Gainwell’s information assets. This role is also responsible for oversight of the delivery of security services and projects to Gainwell’s customer base - ensuring quality security delivery that meets all contractual and regulatory requirements.
Design, create and lead the Office of the COO for DXC's $600M+ security business unit. The COO office has six major areas of focus: delivery finance, resource management, operations, analyst relations, partner management and strategy and special projects. The organization provides governance and reporting for the security organization globally. Led a significant world wide cost take out effort to rebalance both the location and labor pyramid of resources in order to improve overall profitability without impact to client satisfaction. Bringing uniformity to the collection and interpretation of global and regional financial information to provide a more complete and consistent view of the organizations financial posture. Designing and driving initiatives around delivery optimization to include partner utilization and third party outsourcing models. Streamlining all workforce planning activities - from forecasting to on boarding. Responsible for identifying operational, financial or business risks to the business and developing and executing mitigating strategies.
The merger of HP Enterprise Services and CSC created DXC Technology. Pioneered, directed and managed the integration of the two legacy SOC organizations into one operation of 16 SOCs, more than 1,000 employees and $200M in revenue. Lead the global service delivery, delivery location strategy, resource optimization and service delivery normalization and rationalization. Accountable for establishing operational controls, processes, delivery functions and procedures that support the service delivery organization while ensuring customer satisfaction, financial performance and operating efficiency. Direct the strategic and operational activities of the services delivery organization in the development and implementation of all projects and activities encompassing all aspects of the service delivery discipline. Develop and execute specific strategies to enhance and expand offerings and Managed Services capabilities. This requires organizational agility, solution creativity and non-standard service delivery. Focus on designing global governance and standardization policies, practices, and metrics to drive the operations toward meeting both customer and DXC business objectives. Work cross-functionally to resolve operational escalations with sales, solutions, portfolio and operational organizations to determine what tactical and strategical directions are required.
Provide expert oversight and supervision to seven SOC's consisting of over 600 security professionals operated by CSC worldwide; while managing daily activities of the United States Commercial Security Operations Center (USCOMSOC). Oversees global service delivery to all of CSC's Managed Security Services clients worldwide as well as maintaining SOCs to a consistent level of technical and process-oriented excellence. Focus on designing global governance and standardization policies, practices and metrics to drive toward business objectives. Oversee delivery of $100M in revenue for cyber. Successfully integrated regional SOC managers into a global SOC structure; this included SOCs in Australia, Kuala Lumpur, India, UK and US. Guided the transformation and maturity of the SOCs to elevate their performance toward top-quality service delivery and revenue growth. Strategically direct overall service delivery and well as financial and personnel management for 24x7 SOC, while supervising all facets of USCOMSOC organization from acquisition to delivery.
Served as the Business and Partnership Manager for the Americas directorate within Global Security Services (GSS). Advised director on matters that impacted future business opportunities as well as current operations. Managed the finances of the directorate and developed strategies to optimize the operational and financial performance of the operation. Managed financial performance to drive near-term and long-term profitability/cost optimization goals across the organization. Developed and managed a partner/vendor management program with the goal of optimizing the relationships organization had with each of its primary vendor partners.