Springtown, Texas, United States
Licensed Texas REALTOR® with experience in real estate sales, transaction coordination, marketing strategy, business development, and client relationship management. Proven success developing marketing campaigns, coordinating transactions, building strategic partnerships, and creating exceptional client experiences. Background in business operations, branding, event planning, and team leadership with a passion for serving clients and driving business growth.
-Develop strategic marketing campaigns that increase listing exposure through digital advertising, social media, print marketing, and branded materials. -Manage transactions from consultation through closing by coordinating contracts, inspections, timelines, and communication between clients and industry partners. -Analyze market trends and prepare Comparative Market Analyses (CMAs) to guide pricing strategies for buyers, sellers, investors, and landlords. -Successfully converted an expired listing into a completed sale by implementing a targeted pricing and marketing strategy. -Cultivate referral partnerships through community events, client appreciation programs, educational seminars, and a first-time homebuyer initiative with Lazy Dog Restaurants across North Texas. -Represent clients in residential, commercial, rental, investment, and new construction transactions while delivering exceptional service and communication.
-Train and mentor new partners on customer service, operational procedures, and Starbucks quality standards in a high-volume environment. -Helped increase the store's Customer Connection Score from 75 to 96 through coaching, personalized service, and team collaboration. -Serve approximately 400–500 customers per shift while maintaining speed, accuracy, and exceptional customer service in a high-volume environment. -Coordinate drive-through operations during peak periods, helping maintain window times under 50 seconds through effective communication and workflow management. -Manage partner tip distribution, inventory counts, food pulls, merchandising, and FIFO inventory practices to support daily operations. -Complete opening procedures across all areas of the store while maintaining food safety, operational readiness, and attention to detail.
Currently expanding my expertise in data analysis, focusing on data visualization, statistical analysis, and business insights. Through hands-on projects, I’m developing skills in Excel, Tableau, and data-driven decision-making to solve real-world problems.