India
HR professional with experience in handling recruitment, onboarding, and employee engagement. Currently, I work as an Executive Resourcing Specialist at Pyramid Consulting, Inc., where I handle recruitment processes, employee onboarding, and other HR tasks. I also mentor new team members and focus on creating positive relationships to ensure successful hires and smooth operations. In my previous roles, I worked as a Business Specialist Intern at Pankhuri, where I assisted with business planning and market research. During my internship at the Asian Institute of Technology in Bangkok, Thailand, I gained valuable HR experience by assisting with HR operations and organizational tasks. Additionally, through the institute's coursework, I developed expertise in various fields, including Digital Marketing, Professional Communication Skills and Development, Fintech, Design Thinking, and Interpersonal Skills. With a Bachelor's degree in Clinical Psychology and an MBA in HR and Marketing, I use my knowledge of people and business to develop strategies that improve workplace culture and performance. I am committed to continuous growth in my career and helping both employees and organizations succeed.
Currently, as an Executive professional at Pyramid Consulting Inc., In my role, I am an experienced and results-driven account coordinator with a track record of successfully managing an MSP account for Kaiser Permanente, one of America's largest healthcare providers. As the primary point of contact for clients, I excel at developing and managing strong relationships with key stakeholders, from onboarding to renewal. In my role, I proactively monitor client retention and ensure the overall health of customer accounts. Leveraging my expertise, I follow and create processes that foster long-lasting client relationships, contributing to the continued success of the accounts I oversee.I manage end-to-end recruitment processes, from sourcing to onboarding. Catering clients such as Meta, Google, Kaiser Permanente, Gilead Sciences, LinkedIn, and Intuit to source and place candidates, set up interviews, and close job offers. My responsibilities include scheduling interviews, uploading resumes on VMS platforms, and ensuring seamless communication between candidates and hiring managers. I utilize platforms like LinkedIn, Indeed, Naukari, CareerBuilder, Dice, and Job Diva to identify and connect with exceptional talent. In addition to mentoring new team members, I also negotiate offers and ensure successful placements by providing continuous post-placement support. Act as an HR Business Partner by collaborating with stakeholders on workforce planning, talent strategy, and hiring process improvements to support organizational goals. With strong communication and negotiation skills, I focus on building relationships that lead to successful hires and positive outcomes for both candidates and organizations.
International Education Innovation Camp on New Technologies for Development Education Innovation Camp on New Technologies Communicated effectively with faculty and staff, and accepted critiques and suggestions for areas of improvement. Completed research, compiled data, and produced timely reports. Analyzed problems and worked with teams to develop solutions. Interacted with students and employees from various countries, including Thailand, the Philippines, Myanmar, China, and more, in group discussions and collaborative settings. Collaborated with diverse international colleagues and engaged in cutting-edge projects, contributing to advancements in technology and sustainable development across the Asian region.
Designed course content using MS Office. Managed a five-member operations team and conducted follow-ups on work assigned to team members. Trained new interns. Handled customer queries and resolved issues effectively.
Created digital content for the company that showcased the services offered. Facilitated fresher training programs on sales. Assisted in developing marketing materials to support business growth. Collaborated with cross-functional teams to ensure consistent brand messaging across platforms. Monitored engagement metrics and provided feedback for content improvement.
Sales, Counselling, and Customer Service. Acquired new customers through consultative selling of professional courses to women (housewives) to help them begin their entrepreneurial journey. Prospected potential customers through cold calling and by sending promotional messages via WhatsApp and text. Carried out sales activities including lead generation and message distribution. Reported the daily sales count of team members to the team leader at the end of each day.