Bengaluru, Karnataka, India
MBA candidate at IIM Raipur (Class of 2027) with 22 months of experience in operations and analytics across mobility-tech (Flix) and ed-tech (Narayana's). Currently interning with the Chhattisgarh Government under the SAMARTH Programme — working on governance, field assessments, and policy recommendations with the Forest Department in collaboration with Transform Rural India. I build systems, dashboards, and processes that create measurable impact. Numbers I'm proud of: 20% customer satisfaction improvement, 15% efficiency gains, 700+ stations streamlined. National-level archer. Sports Club lead at IIM Raipur. Always curious, always building.
Working with the Forest Department under the SAMARTH Programme to analyze on-ground governance challenges and improve policy implementation effectiveness. Conducting field-level assessments, stakeholder consultations, and baseline studies to identify systemic gaps in processes and service delivery. Supporting development of data-driven frameworks, dashboards, and policy recommendations to enhance administrative efficiency and decision-making. Contributing to structured interventions aimed at improving institutional capacity, inter-departmental convergence, and sustainability outcomes. Gaining hands-on exposure to public administration, environmental governance, and real-world policy execution.
Played an instrumental role in launch of FlixBus operations in South and West India by analyzing passenger traffic patterns and optimizing route-level operational efficiency. Conducted deep-dive analyses into unplanned and rest stop breaks, boosting operational efficiency by 15%. Updated 1000+ route coordinates and created handouts to improve passenger communication. Analyzed 500+ customer surveys, translating insights into tangible service enhancements. Oversaw operations for 700+ bus stations and stops to ensure seamless execution. Took ownership of lounge management operations and oversaw financial metrics related to lounge expenses.
Developed and maintained 25+ dashboards and reports to monitor KPIs, improving data visibility and decision-making speed by 20%. Tracked and updated 50+ work plans and performance metrics, ensuring 95% on-time project delivery. Identified and implemented 10+ process enhancements, streamlining workflows and boosting team efficiency by 15%. Collaborated with 5+ cross-functional teams, supporting successful completion of key initiatives and fostering team synergy. Managed relationships with 8+ third-party vendors, overseeing content creation and ensuring 100% on-time delivery and quality compliance. Assisted in budget planning and expense tracking, controlling operational costs within allocated budgets and improving financial accountability.
Working closely with the senior project manager, assisting him to increase employee productivity, watching the team's daily, weekly, monthly, and quarterly reports, and visualising the performance of the team. Giving the freelancers their daily tasks and keeping track of the work that has been done and still needs to be done