Greater Toronto Area, Canada
I am a Senior QA Analyst / QA Lead with deep expertise in mobile, retail, and POS testing, backed by over a decade of hands-on experience across enterprise environments. My core strength lies in delivering high-quality, stable releases by combining strong domain knowledge, technical depth, and leadership in cross-functional teams. I specialize in mobile device testing (Zebra TC52/TC53, Honeywell), hardware–software integration, and validating complex workflows across POS, SCO, BOS, and in-store applications. My testing approach blends functional, regression, integration, API, and device-level validation, ensuring both performance and reliability in high-volume retail environments. Technically, I bring strong capabilities in Automation using Selenium, Appium, Java, TestNG, and have contributed to framework enhancements and CI/CD execution using Azure DevOps pipelines. I am currently expanding my automation toolkit with Playwright and deepening my expertise in AI-assisted testing to accelerate test design, data generation, and defect analysis. Notable achievements include: 1) 60% reduction in regression effort through automation of critical mobile workflows 2) 200+ critical defects identified early, protecting production stability in complex retail environments 3) Led QA for 6 enterprise mobile applications, including Android OS upgrade validation 4) Successfully executed onsite–offshore delivery coordination, improving communication flow and defect turnaround 5) Recognized by HP and Cognizant leadership for excellence in QA delivery My experience spans the full QA lifecycle — from test strategy, test case design, and estimation to execution, triage, and reporting. I enjoy working closely with product, development, and DevOps teams to build high-quality solutions that elevate customer and associate experience.
Managing a test team for manual and system testing - Agile Methodology Was responsible for defining and improving process in the projects coming under Analytics Domain. Responsible for audits, tracking the risks in high visibility projects to avoid customer escalations and product failures.
Worked as Onsite Lead for Oracle implementation for healthcare company ESI Canada followed by regular release, new reporting tools.
Worked on HP Management products and Server Testing