Hyderabad, Telangana, India
I'm a Cloud Engineer with a background in Computer Science & Engineering and hands-on experience designing, operating, and optimizing enterprise-scale cloud infrastructure. My work sits at the intersection of Cloud Engineering and Site Reliability Engineering (SRE), where I focus on reliability, automation, observability, and solving complex infrastructure challenges at scale. Currently, I work as a Cloud Engineer/Specialist at Hyland Software, supporting enterprise ECM platforms such as OnBase and Perceptive across AWS and VMware environments. I manage large-scale cloud infrastructure supporting 14K+ enterprise environments and 300+ cloud resources, ensuring platform stability, performance, and reliability. My responsibilities include infrastructure automation using Terraform, PowerShell, and Python, monitoring and telemetry, incident management, Root Cause Analysis (RCA), Disaster Recovery (DR), failover testing, system health monitoring, and continuous service improvement. I collaborate with global engineering, cloud operations, and DevOps teams to improve platform scalability, reliability, and operational efficiency through automation and process optimization. we have streamlined infrastructure operations, reduced manual effort, and improved service delivery while contributing to highly available and resilient cloud platforms. Prior to this, I worked as an Associate Technical Engineer at Tech Mahindra, supporting enterprise technology operations for Lowe's Companies, Inc. My responsibilities included application and workflow analysis, technical troubleshooting, incident management, system diagnostics, and operational support for enterprise applications. I collaborated with cross-functional teams to resolve technical challenges, contributed to process improvement initiatives, maintained technical documentation, and supported identity and access management activities. This experience strengthened my problem-solving abilities while providing exposure to business process improvement, endpoint security, and PowerShell automation. #BravoAward for performance and innovation. Additionally, I completed a Cybersecurity & AI Internship with exposure to security fundamentals, threat analysis, vulnerability assessment, AI-driven security concepts, and modern cyber defense practices My expertise spans Cloud Engineering and Site Reliability Engineering (SRE), while I continue to develop a deeper understanding of product strategy, leveraging technology, automation, and data-driven decision-making to build scalable, reliable, and customer-focused solutions.
• Managed cloud infrastructure across 14K+ enterprise environments, supporting 300+ cloud resources and critical production/non-production applications. • Collaborated with global engineering and DevOps teams to improve cloud scalability, reliability, and operational efficiency across large-scale enterprise environments. • Built and optimized cloud-native infrastructure using AWS, Kubernetes, Docker, and Terraform. • Automated 60+ infrastructure and deployment workflows, improving operational efficiency by 70–75% and supporting 500+ monthly operations. • Implemented monitoring, incident management, and RCA processes, contributing to 99.98% service availability.
• Worked on enterprise technology operations, application analysis, and technical issue management within a fast-paced IT environment. • Analysed system workflows and contributed to improving operational efficiency and service quality. • Coordinated with cross-functional teams to address technical challenges and ensure seamless technology delivery. • Assisted in managing product-related activities, process tracking, documentation, and stakeholder communication. • Contributed to incident analysis, system diagnostics, and resolution management for enterprise applications. • Supported process optimization initiatives and helped improve operational performance metrics. • Participated in requirement understanding, workflow coordination, and technology process enhancement activities. • Developed strong experience in problem-solving, technical analysis, collaboration, and enterprise communication. • Gained exposure to product lifecycle coordination, operational planning, and technology-driven business processes.