Seattle, Washington, United States
A highly practical IT professional with a strong foundation in Networking (OSI, EIGRP, SDWAN) and Programming (Python, Java), focused on system deployment and problem-solving. I leverage experience in digital literacy training and design thinking to communicate technical solutions effectively and manage complex projects. https://github.com/SSRith?tab=repositories
🔹Delivered digital literacy training to students, staff, and faculty, providing both personalized 1-on-1 and group instruction leveraging the NorthStar Digital Literacy platform. 🔹Improved computer literacy across the university community through targeted workshops and hands-on support, enhancing user proficiency with core applications and concepts. 🔹Managed and executed a full schedule of learning appointments and training sessions within a collaborative IT lab environment.
🔹Led the "Cartographic Gestures" project, a peer design thinking workshop developed in collaboration with Make Art with Purpose (MAP) to explore student visualization of the city of Tacoma. 🔹Applied the full design thinking process (research, ideation, prototyping, and final product development) to create a comprehensive workshop curriculum. 🔹Produced professional graphic designs using Canva, including the official logo and t-shirt design for the Institute for Innovation and Global Engagement’s Global Engagement Conference.
🔹Managed the complete billing cycle, including accurate data entry and timely invoice submissions using Microsoft Excel. 🔹Collaborated closely with project managers and stakeholders to review and reconcile billing statements against the scope of work, materials, and labor to finalize contracts. 🔹Utilized Adobe Acrobat to edit PDFs and manage electronic signatures, handling nearly 100 critical documents (invoices, quotations, contracts) through the contract approval process.