Greater Syracuse-Auburn Area
Library & Information Professional with 10+ years of experience in a wide range of information and cultural heritage environments (academic libraries, museums, non-profits, archives, and tech companies) and roles (reference & instruction, outreach & engagement, resource sharing, access services, archives management, and project coordination). Currently: Member Services Librarian at Central New York Library Resources Council, a non-profit organization that empowers its members by providing support, programs, and advocacy, resulting in stronger libraries and communities across Herkimer, Madison, Oneida, and Onondaga counties. I promote resource sharing, engage (in) the library community via outreach and advocacy efforts, and manage a variety of special projects, including grants.
• Engage with the library community throughout Onondaga, Madison, Oneida, and Herkimer counties by attending member events, representing the organization at regional and state conferences, and actively participating in advocacy efforts -- including NYLA Library Advocacy Day and CLRC’s legislative breakfasts with state representatives -- to stay abreast of and provide support for the critical issues facing libraries today. • Expand members’ financial, programmatic, material, and professional capacity by administering key programs such as the Catalyst Grant and CLRC Annual Conference and piloting new services, including the Project Assistance Service and the Academic Medical Collection Grant. • Promote resource sharing by managing members’ interlibrary loan requests, coordinating the traveling exhibit schedule, facilitating NYS Library’s Coordinated Collection Development Assistance, and co-hosting the annual Resource Sharing Mini-Conference with CLRC’s neighboring library council.
• Owned and managed the critical path of hardware and software deployment, ensuring the process was as expedient and seamless as possible for all parties. • Established project expectations, set and enforced timelines, and coordinated internal and external communications to ensure successful customer implementations. • Fostered strong working relationships with customers and partners, including facilities managers, installers, implementation systems designers, and other project stakeholders. • Served as a subject matter expert on Density’s deployment process and engaged subject matter experts from other departments, when necessary, to drive projects to conclusion.
• Reviewed data to assess accuracy of algorithms, configure sensors for optimal performance, support the sensor commissioning process, and build deployment plans to assist accurate installation of sensors. • Utilized applications, platforms, and tools, including Density’s proprietary software, to support installations and help customers get up-and-running with Density’s technology. • Collaborated with colleagues to iterate on processes, execute projects efficiently, and enhance customer experience.
Built deployment plans to ensure accurate installation of sensors. Supported hardware and software commissioning to reach optimal sensor performance. Collaborated with colleagues to execute projects efficiently and enhance customer experience.
Provided professional guidance regarding archival conventions and standards for a bourgeoning community archive. Topics included arrangement and description, digitization, access, preservation, and archives management systems.
• Oversaw the library, including ordering, cataloging, monitoring, and lending materials, as well as organizing and maintaining the library and research space. • Oversaw the archives, including processing collections, creating and updating finding aids, performing housing and preservation work, and maintaining the archives annex. • Provided multi-modal library and archival reference assistance to a diverse audience of researchers, community members, students, and staff. • Led the inventory and packing of the Beaumont Newhall Library Collection (~7,000 items) in preparation for its transfer from the City of Santa Fe to the NMMOA. • Managed the museum's social media presence, directing and participating in content creation, scheduling, and posting across multiple platforms. • Managed the museum’s web presence, directing and participating in updates, inputting and formatting content, and troubleshooting technological issues.
• Led the library’s outreach efforts, expanding educational and recreational programming, creating marketing materials, and chairing the Student Library Advisory Council. • Managed content creation for the library’s social media accounts, promoting events, services, book displays, and directing a weekly feature with Special Collections. • Designed and maintained online instructional guides, including developing course and program-specific guides in collaboration with faculty. • Delivered library instruction sessions to an average of fifteen undergraduate sections per year as part of an embedded, inquiry learning-based information literacy program. • Provided multi-modal reference service an average of ten hours per week. • Participated in curriculum-driven collection development activities.
• Trained, supervised, and mentored a team of thirty-five student workers in library policies and procedures, technology, and customer service. • Fielded questions about access and use of library resources and services and fulfilled basic research queries for a range of library users. • Managed a variety of projects, including course reserves, study rooms reservations, and scheduling of student workers. • Ensured smooth operation of the facility on weekends and evenings, often serving as the sole staff member in the building during these hours.
• Designed and executed a complex processing plan for a subseries of academic records. • Undertook preservation measures for analog items, including sleeving photographs and rehousing paper and ephemera. • Updated the existing online finding aid to incorporate new arrangement and description information.