Orange County, California, United States
I'm a senior operations and program management leader with more than a decade of experience being the connective tissue in complex organizations, translating strategy into execution, aligning cross-functional teams, and building the systems and people that make things actually work. I've led full CRM migrations, post-acquisition integrations, and enterprise operating systems from scratch. My teams have achieved a 30x improvement in campaign engagement, doubled social presence, and saved significant cost through workflow automation and strategic vendor optimization. What sets me apart is the combination of analytical rigor and human-centered leadership I bring to every room. I build actual AI-powered workflows, connecting Claude, CRMs, and API integrations to automate high-frequency work and enable lean teams to operate at scale. And I develop the people around me into stronger leaders, not just better executors. I'm known for walking into ambiguous, high-stakes situations and creating clarity. For facilitating the conversations nobody else wants to have. For making the complex feel manageable and the impossible feel inevitable. I'm currently exploring my next chapter intentionally, seeking Director to VP level opportunities in operations, program management, or Chief of Staff roles at mission-driven organizations where solving complex problems, developing people, and building scalable systems is the whole point. If you think there might be a fit or just want to connect, I'd love to hear from you.
As Director of Marketing, I led strategy, operations, and execution across multi-channel campaigns, building scalable processes that turned creative ideas into measurable growth. I was responsible for driving marketing operations, CRM optimization, and go-to-market initiatives, which strengthened brand presence, improved conversion, and aligned cross-functional teams. I continue to be passionate about transforming complex challenges into streamlined solutions, I empower teams to deliver consistent, high-impact results that accelerate business success.
As the Director of Operations at CyberGuard Advantage, I led strategic and day-to-day operations to drive efficiency, scalability, and innovation across the organization. I managed cross-functional projects and oversaw process improvements, ensuring seamless integrations and the successful implementation of technologies that enhanced productivity. My role spanned marketing operations, compliance industry expertise, and technical project management, with a focus on aligning business objectives with operational excellence. With a strong background in change management and technology-driven solutions, I was committed to fostering collaboration, streamlining workflows, and delivering measurable results that positioned CyberGuard Advantage as a leader in cybersecurity and audit services.
As the leader of the Marketing Operations Department, I was responsible for oversight of campaign implementation, projects, best practices and continuous improvement in marketing processes to support the performance goals of the marketing department.