Sophia Schaller

UX Researcher at Dow Jones

Barcelona, Catalonia, Spain

About

๐ŸŒ Born & raised in Frankfurt, Germany, living in Barcelona, Spain since 2021. Hoping to add more countries to the list over time! ๐Ÿง  UX Enthusiast, always searching for learning opportunities and new experiences. ๐ŸŒŸ Passionate about bridging the gap between international users and digital experiences by focusing on cultural and linguistic aspects. ๐Ÿž๏ธ I thrive in the great outdoors. I enjoy hiking, exploring nature, and embarking on new adventures. I'm a scuba diving enthusiast, embracing the peace and quiet of the ocean. My active lifestyle keeps me energized and creative, and I love taking every opportunity to travel, learn languages, and immerse myself in diverse cultures. It is amazing how many things you can learn about UX even in the most random situations! ๐Ÿ” Let's connect, share insights, and explore new opportunities!

Experience

  • UX Researcher at Dow Jones
    Dec 2024 - Present ยท 1 yr 8 mos

  • UX Researcher at Userlytics
    Sep 2022 - May 2024 ยท 1 yr 9 mos

    Userlytics provides an online user testing platform with a large international pnel and many additional servises, such as a UX Consulting team, which I was a part of. My work consisted of assisting clients create, execute and analyse user tests. My tasks: - Script and moderator guide creation - Conducting user interviews - Reviewing and preparing collected data for presentation Depending on the individual projects I used different methodologies, such as Usability Testing, Tree Testing, Card Sorting or quantitative analysis.

  • LMIS AG ()
    • Usability Testing Engineer
      Mar 2021 - Aug 2021 ยท 6 mos

    • Bachelor-Student for Usability Testing
      Oct 2020 - Feb 2021 ยท 5 mos

      LMIS AG is an IT company focusing on industry-related research and innovative development. While writing my Bachelor thesis as part of an internship I planned, conducted and evaluated varying usability tests for a B2B-application. I focused on the comparison of traditional and remote usability tests, trying to improve the application's usability evaluation in times of a global pandemic.

  • Troubleshooter for Commercial Web-Presence at CLINIC & JOB DRESS Europe
    Feb 2020 - Jun 2020 ยท 5 mos

    Clinic & Job Dress is a company producing and selling workwear for multiple professions. Their commercial channels are mainly their webshop and direct customer touch. I verified functionality of the interaction/communication between frontend webpage and backend systems which consisted of a catalogue (PIM) and database software. I documented and followed up with found errors and inconsistencies using a ticket system. Purpose of my work was to make sure that product and order information were displayed and submitted correctly.

  • First-Aid Course Instructor at Tronomed
    Jun 2019 - Feb 2020 ยท 9 mos

    Tronomed is a government approved institution for education in first aid and paramedics. I trained people to obtain the necessary knowledge to become certified in first aid, for example in preparation for their drivers license.