New York City Metropolitan Area
- Manage and coach a team of sales associates, providing real-time feedback and training to improve individual and storewide performance. - Deliver personalized styling and clienteling to drive repeat business and increase average transaction value - Oversee daily store operations including opening/closing procedures, inventory management, and cash handling while ensuring compliance with company standards. - Execute visual merchandising updates and floor sets to maintain brand presentation and optimize product sell-through. - Analyze store KPIs such as conversion rate, units per transaction, and average order value to support sales growth and goal attainment.
- Build and manage a personalized client book; proactively conduct outreach to foster long-term client relationships - Consistently meet and exceed weekly and monthly KPIs, including UPT (units per transaction), conversion rate, and sales goals - Leverage product knowledge to style clients and drive multi-category sales - Partner closely with corporate teams by assisting in visual merchandising updates, communicating client reactions to new product drops, and ensuring all brand standards are executed with precision - Support new collection launches, client events, and in-store activations, helping drive traffic, deepen brand engagement, and influence overarching marketing strategies - Serve as a trusted operations lead by managing BOH workflow, coordinating with management on inventory needs, and ensuring all operational tasks are completed accurately and on time
- Generate sales leads through referrals, networking, social media, internet research and direct contact - Actively engage in prospecting activities such as cold calling, networking events, and leveraging online platforms - Manage a strong sales pipeline utilizing CRM tools to track progress and identify opportunities for growth - Foster enduring client relationships through regular communication, understanding ever-changing staffing needs, and aligning our services with client goals - Work closely with talent delivery associates to ensure quality assurance, candidate follow-up, candidate retention and extension, lead generation, re-marketing, and assignment end - Generated $174,487 in Gross Profit during first year
- Conduct thorough candidate sourcing to identify and attract quality candidates leveraging online platforms and industry connections - Conduct phone and video interviews with candidates focusing on skills, experience and cultural alignment - Work with high technology recruitment tools and CRM’s each day such as Linkedin Recruiter, Workday, Salesforce, and Dice - Manage to hit and exceed KPIs by 30% each month