Sophia Darroch-Warren

Vet Student at the University of Nottingham

United Kingdom

About

Second-year Veterinary Medicine student at the University of Nottingham with a strong foundation in animal care and a keen interest in clinical practice and professional development. Serving as Small Animal Veterinary Society (SAVS) Coordinator, working to organise academic and skills-based events. Currently training as a Donor Assistant with Pet Blood Bank. I am actively seeking connections with veterinary professionals interested in contributing to student workshops and talks. Former School Captain at Reed’s School (2023–24) LTA qualified tennis coach with 5 years experience Professional experience at Acrelec UK as Lead Customer Service Representative

Experience

  • Veterinary Medicine Student at University of Nottingham
    Apr 2025 - Present · 1 yr 3 mos

  • 1st Line Service Analyst at ACRELEC
    Sep 2024 - Apr 2025 · 8 mos

    As a 1st Line Service Analyst at Acrelec, I am part of the Service Delivery team, dedicated to enhancing customer satisfaction and operational efficiency. My responsibilities include managing escalations from customers seeking resolution of their concerns, and creating Knowledge Articles to ensure the longevity and quality of our service. This role provides me with valuable skills whilst contributing to a positive service experience for our clients during my gap year.

  • Tennis Coach at Reed's School
    Sep 2022 - Aug 2024 · 2 yrs