Sophia Chen

Experienced Global Business Manager

Taipei, Taipei City, Taiwan

About

A Global Business Leader with the experience of leading US$123 Million revenue scale ——- mix of ODM & Brand name and Key Accounts & Channel & Operation Management. Good track record in being courageous to adopt a new role/assignment across industries. Immersing myself in it, making assessments, developing strategies/ plans, setting up teams/standards/processes, executing and bringing out results. Examples are • Revenue generation of US$22M in a new chosen strategic vertical --- colocation • 250% revenue increase from a FAANG Firm during U.S. China Trade War

Experience

  • Solution Management at 台達電子
    Aug 2024 - Sep 2025 · 1 yr 2 mos

    • Champion Delta’s evolution from OEM/ODM to a branded solution business, orchestrating initiatives that strengthen the company’s value proposition and position as a global solution leader • Drive ICT cross-functional strategy by diagnosing business needs, formulating actionable strategic plans, and forming multi-disciplinary co-creation project teams (e.g., Pre-fab Production for US market, Grip-to-Chip Integration Center) to accelerate solution commercialization and revenue growth

  • Consultant at UNETABLE, a Branding & Digital Marketing Company
    Jan 2023 - Jul 2024 · 1 yr 7 mos

    • Provide consultancy services to help Clients define issues and scope

  • Low GI Diet Coach at Self Employed
    2020 - Jul 2024 · 4 yrs 7 mos

    • Provide quarterly on-line courses and assist students in Asia to execute low GI diet o be healthier/fit and transform their lifestyle

  • Delta Electronics (8 yrs 10 mos)
    • Sales Department Manager, Mission Critical Infrastructure Solutions Business Unit (MCIS BU)
      Oct 2017 - Dec 2019 · 2 yrs 3 mos

      • Lead US$123M revenue business on UPS and Datacenter Infrastructure Solutions • Lead HQ team of 8 people and 2 regional brand-name teams in Americas on Global Key Account Business and brand-name Business in Americas • Transform business from ODM to brand-name key accounts • Secure a FAANG Firm business by managing U.S. China trade war and grow new business of Unmanned Stores. Achieve 250% Increase vs. Budget. • Grow the WW colocation business from scratch and generate US$22M, including the new acquired Customer ——- WW #1 colo customer in US

    • Global Business Development Manager, MCIS BU
      Apr 2016 - Sep 2017 · 1 yr 6 mos

      • Step into this new vertical and win the first colocation account of US$10M • Deliver 900kW Power Containers by putting the Solution Team, governance, and plant site in place

    • EMEA/SEA Business Development Manager, MCIS BU
      Feb 2013 - Mar 2016 · 3 yrs 2 mos

      • Grow channel business with channel partners/regional teams • Drive 15% YOY sales revenue and reach US$20M in 2016

  • Ford Motor Company (9 yrs 2 mos)
    • Marketing Communications Public Relations Manager, Mazda Taiwan
      Nov 2010 - Feb 2011 · 4 mos

      • Lead advertising, PR/events, digital marketing agencies and a 5-man team • Develop and execute annual strategies/plans of US$666K to increase brand awareness/equity/value

    • Research (Performance Tracking Insights) Manager, Asia Pacific & Africa (Bangkok)
      May 2008 - Nov 2010 · 2 yrs 7 mos

      • Lead research agencies/local markets to plan/execute APA tracking studies (e.g.: New Car Buyer Study, Customer Viewpoint, Brand Tracking)

    • CRM (Customer Relationship Management) Manager, Asia Pacific and Africa (Bangkok)
      Apr 2006 - Apr 2008 · 2 yrs 1 mo

      • CRM infrastructure: Launched Oracle Siebel On Demand & SAP to enable One Complete View of Customers, further driving Customer Insights, Precision Targeting & Predictive modeling • Owner Dialogue Program: Drive car purchase/service retention. • New vehicle owner data quality uplift in Thailand: 78% • Purchase retention campaign Return On Investment in Australia: 1,173%