New Delhi, Delhi, India
Results-driven workplace professional with over 6 years of experience in office operations, facilities management, vendor coordination, and employee engagement. Adept at optimising workplace processes, ensuring cost efficiency, and enhancing employee experience. Proven ability to lead cross-functional teams, drive workplace initiatives, and successfully manage projects, ensuring operational efficiency and strategic alignment. Skilled in stakeholder management, budget planning, compliance, and sustainability efforts, focusing on driving operational excellence and fostering positive environment. Core Skills : Corporate Services | Security Management | Facilities Management | Cafeteria/Canteen Management | General Administration & Operations | Contract & Vendor Negotiations | Employee Relations | Travel Management | Re-location, Documentation & Invoice management |
• Coordinated internal and external events, enhancing employee engagement and brand visibility. • Managed vendor relationships and budgets, optimizing costs and ensuring quality service delivery. • Oversaw day-to-day operations and space management, improving workplace efficiency and visitor experiences.
- Strategic Leadership & Stakeholder Management: Serve as the primary contact for business leaders, liaising with IT/AV, HR, security, and building management to align workplace strategies with business needs. - Facility & Operations Management: Oversee housekeeping, security, transportation, and office services to maintain a seamless and efficient work environment. - Vendor & Procurement Oversight: Manage vendor relationships, negotiate contracts, and ensure compliance with procurement policies. - Budget & Cost Management: Own and monitor the workplace budget, optimizing operating costs while maintaining high service standards. - Event & Employee Engagement: Ideate and execute internal events aligned with regional strategy, enhancing employee experience and engagement. - Workplace Safety & Compliance: Implement safety protocols, ensure emergency preparedness, and uphold regulatory compliance. - Process Optimisation & Sustainability: Develop new workplace processes, promote sustainability initiatives (waste management, paper reduction), and drive efficiency improvements. - Project Management: Execute workplace projects, collaborating across teams to deliver successful outcomes. - Team Leadership & Development: Provide direction to support staff, ensuring performance excellence and operational success.
- Facility Management-HO: Management & Upkeep of Head Office - Housekeeping, Horticulture, Pest control and day-to-day operations. Monitoring of checklists related to HK, Visitor Management. - Plant Administration: Coordination and support to Plant HR from an Admin perspective. Standardization of soft, technical and general Repair and maintenance. Quarterly visits to the plant for admin-related activities. - Events management: Coordination with concerned stakeholders for events/celebrations - National events/festivals, BRM, SMC ETC. - End-to-end coordination with supply chain, and vendors and ensure no escalation. - Well-versed with SAP: Creation of PR and DPR (Down Payment Request- Advance payment). - PR Creation on the basis of approved Quotation / PI and PO shared with respective stakeholders. - Validation of Purchase Order (Taxes %, Payment Terms and Amount)
- Driving day-to-day operations, best practices & procedures. - Overseeing housekeeping activities, inspecting supplies, Horticulture and security management, inventories management, Invoice management, travel, facility, material procurement, repair, and maintenance. - Organizing meetings/conferences & managing travel/hotel stay arrangements for employees at Pan India level. - Vendor evaluation & contract negotiations. - Spearheading cafeteria operations across India for Head office and 24 branch offices; managing checklist as per FSSAI norms, menu planning in collaboration with canteen committee - Planning & facilitating annual celebrations, meetings, employee recreational activities, etc. - Partnering with the Finance team for invoice processing. - Performing Joining & Exit formalities for the employees; managing requests, feedback & queries. Key Highlights: - Played a pivotal role in supporting the Civil Project at Gurgaon Branch. - Recognized as the “Best Administration resource” among all the branches (North India) HR admin staff.
• Led branch-level administration at Sony brach in Gurgaon, ensuring efficient resource management and staff coordination. • Facilitated vendor negotiations to secure cost-effective contracts, reducing office costs by 5-8%. • Developed inventory checklists to optimise resource utilisation and minimise wastage by 10-15%.