Gold Coast, Queensland, Australia
Experienced Operations and Project Manager with a demonstrated recent history of working in diverse industries; from Financial services to the Arts. National and international experience. Skilled in Business Development, Operations and Production Management, Training and Development, Workplace Management and Leadership, Marketing. Strategic thinker and creative problem solver. ENFJ-A personality - The Protagonist Protagonists are natural-born leaders, full of passion and charisma. Forming around two percent of the population, they are oftentimes our politicians, our coaches and our teachers, reaching out and inspiring others to achieve and to do good in the world. With a natural confidence that begets influence, Protagonists take a great deal of pride and joy in guiding others to work together to improve themselves and their community.
Developed and implemented operational and financial systems to improve business growth, manage budgets and forecasting, to analyse profitability and develop strategic directions for ongoing business success - (Xero, Google Analytics, SquareSpace). Worked with artists curating and marketing their exhibitions and work. Managed the day-to-day running of the Gallery and exhibition scheduling. Attended and participated in State and National Art Fairs, including Art Expo New York. Was a founding member of a government funded neighborhood group who developed and ran a large, inaugural community event. Through social media and digital marketing, expanded gallery clientele and visitors converting them to art collectors. Developed and managed gallery exhibitions and events. Forged relationships with local, national and international galleries.
Member of the company Management team. Developed and managed numerous projects including but not limited to 4 company acquisitions, divisional procedures, whole company operational improvements, performance management systems, management training and team development, Was instrumental in developing and supporting an international office and staff, including training and development programs. Assisted in the design and development of a client engagement access portal.
Increased revenue and venue clientele within twelve months after conducting operational audits and implementing operational improvements. Managed a major website update and introduced social media marketing and advertising to promote the brand. Successful marketing and branding project delivery of a new, international business program. Built relationships and partnerships with local and regional communities to deliver cross-promotional community events.