Sonali Garg

Technical support representative

Ottawa, Ontario, Canada

About

I am experienced, motivated Problem Solving professional with years of experience in the B2B and B2C industry. I have extensive knowledge of Research, sales presentation, and a person for success. I am focused on ensuring customer satisfaction through my workmanship and willingness to go above and beyond. A positive, proactive attitude is always displayed and I take pleasure from seeing the end result and the feedback that a customer receives whether or not that they are happy with my service or product in order to improve . As I am a fast learner I can easily adjust my skills into any situation so as to provide a first class service.

Experience

  • Technical Service Representative at Gatestone & Co.
    Aug 2022 - Present · 4 yrs

    Comfortable with computer systems, networking, computer components, LAN, cable and TV setups, internet applications, browsers, and a comfort level with troubleshooting these topics patiently with customers over the telephone

  • IO Solutions Contact Center ()
    • Outbound Sales Representative
      Nov 2020 - Aug 2022 · 1 yr 10 mos

    • Sales Associate remote
      Nov 2020 - Aug 2022 · 1 yr 10 mos

  • Accountant at Chawla &Associates
    Sep 2018 - Mar 2019 · 7 mos

    Handled month-end and year finances by managing and reporting fixed assets and other data.