Sonal Salian Sapaliga

Travel Trade & Client Relations | Luxury Hotel Sales & Marketing Professional

Mumbai, Maharashtra, India

About

Experienced in Sales & Marketing with a demonstrated history of working in the Airlines/Aviation/Tourism & Hospitality Industry. Skilled in Negotiation, Sales, Market Research, Training, Management, and Sales Training & Presentations.

Experience

  • Sr. Director Global Sales at THRS - Travel & Hospitality Representation Services
    Apr 2022 - Present · 4 yrs 3 mos

    Heading one of the uber luxury hotel chains in the world. Managing brand awareness of our client and boosted growth of the brand in India market. Enhancing and maintaining market relations. Structuring strategic sales visits pan India to communicate brand goals and opening sales opportunities. Facilitating meetings for our client during their India visit

  • Sales Manager at Heavens Portfolio
    Dec 2018 - Apr 2022 · 3 yrs 5 mos

    Contributed towards brand building and sales for some of the uber luxury hotel chains - Oetker Collection, Cheval Blanc, Armani Milano, Myconian Collection, Ultima Collection to name a few and also some of the most unique experiential products namely - The White Desert Antarctica, Quark Expeditions & The Silk Road Tourism Partnered with some of the key luxury travel planners across India and connecting them with the clients. Accelerated exclusive events for our luxury hotel clients along with sales meetings during their India trips Contributed with organising familiarisation trips for travel trade Launched and administered Heavens Portfolio’s company social media pages namely - Instagram & Facebook showcasing all top luxury brands under our portfolio with an organic increased number of followers during my tenure. On creative front - planning and creating exclusive flyers, emailers and other promotional materials in-house to communicate brand goal and offers

  • Sales & Marketing Manager at AVIAREPS
    May 2012 - Nov 2018 · 6 yrs 7 mos

    Assisted various attractions and destinations like Disney Parks, Rhaetian Railways in Switzerland, Qatar Tourism. Administered growth for them in India market. Spearheaded Roadshows pan India for all clients, collaborated with top tours operators and OTAs in joint marketing activities. Planning & activation of Aviareps roadshows pan India for all clients and handling exclusive events for my clients. Orchestrated some of travel trade familiarisation trips Managed overall social media for the company promoting clients on company page during my tenure

  • Quality Analyst at Wipro BPO
    Feb 2007 - May 2011 · 4 yrs 4 mos

    Exclusively working for Singapore Airlines Reservations & Ticketing process. Training the new joiners about the process and how to handle customer calls. Monitoring their calls for quality purpose and helping them through their growth.

  • Customer Service Executive at DHL
    Apr 2004 - Jun 2004 · 3 mos

    Project "Mango Express"