Las Vegas, Nevada, United States
• Develop strong interpersonal and communication skills by answering incoming calls and emails from international students requiring assistance • Advise on employment eligibility and authorization, travel, and immigration issues • Utilize Terra Dotta database system to manage student information • Plan event budgets for virtual workshops and in person events • Work collaboratively on ad-hoc projects as needed
• Audited financial reporting such as revenue and occupancy rates to inform management • Processed 30 + check-ins, mobile check-ins, and check-outs daily by using FOSSE system • Provided professional and personalized customer service to guests regarding restaurant recommendations, hotel facilities and amenities, and transportation • Provided timely and constructive feedback to management based on guest reports and observations