Bogota, D.C., Capital District, Colombia
Finding a remote Operations or Talent leader who actually understands both sides — the people and the process — is harder than it sounds. I help US tech and BPO companies build high-performing remote teams and run operations that scale. As Operations Manager & Talent Acquisition Specialist at Cornerstone Global Partners (3+ years), I sit where strategy, legal compliance, and people management converge. What makes my profile different: → JD + MBA — I bring legal rigor to contracts, compliance, and risk, not just operational thinking → Trilingual (English · Spanish · German) — I bridge communication across markets and cultures without losing context → End-to-end talent: I source, screen, interview, and onboard — fully remote, fully accountable What I've delivered at Cornerstone: ✓ Led legal department operations and managed key client accounts across the full engagement lifecycle ✓ Supported CMO-level content strategy and built executive presentations for C-suite stakeholders ✓ Coordinated cross-functional teams across multiple countries and time zones I'm currently open to remote Operations Manager or Talent Acquisition roles with US-based companies in tech, BPO, or professional services. If you're scaling a remote team and need someone who can own both the people strategy and the operational backbone — let's connect. 📩 [email protected]
US-based talent solutions firm providing nearshore staffing and consulting services across North America. Led day-to-day operations for a remote, cross-functional team of 4–8 consultants while managing a portfolio of 6–10 active client accounts across the full engagement lifecycle. Key responsibilities & impact: → Built and oversee legal department operations: contracts, compliance frameworks, and risk mitigation for US-market clients → Served as primary point of contact for key accounts — maintained high retention through proactive communication and issue resolution → Designed and implemented new operational processes and SOPs that reduced internal cycle times and improved team efficiency → Coordinated end-to-end recruiting: sourcing, screening, interviewing, and onboarding remote talent for client placements → Developed executive-level presentations and strategic content for C-suite and CMO stakeholders → Managed cross-functional coordination across legal, recruiting, and account management in English and Spanish Selected results: ✓ Improved client retention across managed portfolio through structured account management cadence ✓ Reduced onboarding cycle time by streamlining SOPs and cross-team handoffs ✓ Built recruiting pipeline that supported consistent talent delivery to US clients
Joined Cornerstone as an Accounts Manager supporting client relationships and workforce optimization (WFO) consulting before being promoted to Operations Manager in under 9 months. → Managed day-to-day client communications and account coordination for US-based clients → Supported workforce planning and optimization initiatives across remote teams → Acted as liaison between client stakeholders and internal delivery teams → Contributed to business development efforts and client onboarding processes Note: Promoted to Operations Manager after demonstrating cross-functional leadership and operational impact within the first year.
One of the most recognized US immigration law firms, serving thousands of clients across the country. Supported attorneys and case managers in the full lifecycle of immigration cases — from initial intake to case resolution — fully remote and bilingual (English/Spanish). → Managed case planning, development, and tracking across multiple concurrent immigration matters → Conducted client interviews in English and Spanish to gather facts, documents, and case history → Performed legal research to support case strategy and compliance with USCIS requirements → Coordinated with attorneys and cross-functional teams to ensure accurate and timely submissions Key context: Operated in a fast-paced, high-volume legal environment serving US-based clients from Colombia — reinforcing remote work discipline, bilingual communication, and legal rigor.
US-based virtual school operating in the state of Florida — supported the full launch and legal setup of the institution from Colombia. This role combined legal advisory, project coordination, interpretation, and translation in a cross-border education startup environment. → Provided legal guidance for the incorporation and regulatory compliance of a new virtual school in Florida → Coordinated cross-functional project teams across Colombia and the US throughout the school's launch phase → Served as interpreter and translator (English/Spanish) for stakeholder meetings, legal documents, and institutional communications → Managed vendor and partner relationships supporting the school's operational setup Key achievement: Contributed to the successful launch of a virtual educational institution in the US market, operating remotely from Colombia — demonstrating international project execution and legal-operational capability across borders.