London, England, United Kingdom
I have spent 30 years working in consulting with clients across a diverse range of industries. I have extensive experience in project leadership, customer research, concept development, user experience design, interaction design, information architecture and digital prototyping. I am client focused, a skilled communicator and presenter. I am comfortable working with senior clients from different backgrounds. My core skills include user experience design, interaction design, usability, design strategy, system architecture, project management and business development. My industry knowledge includes telecoms, supply chain / logistics, museums / institutions, consumer electronics, retail, financial services.
Crafting and scoping the business challenge with clients. Selling projects and engaging the client organisation. Nurturing design teams and managing client expectations. Providing leadership and strategic direction. Accountability for delivering contracts. Supporting designers on their career trajectory.
Guiding design work across multiple design teams. Developing business and managing relationships with clients.
Developing relationships with clients and working with design teams to deliver projects