Greater Asheville
Results-driven Knowledge Manager and Operations Data professional with more than a decade of experience leading information governance, metadata, and reporting initiatives that enhance efficiency and compliance across federal programs. I currently oversee knowledge operations supporting 14 active programs and directly manage three contracts totaling $5.4 million in value. My role focuses on maintaining and improving enterprise knowledge systems — including SharePoint-based program hubs and Power BI reporting tools — to ensure consistent data visibility and compliance across all programs. Earlier in my career, I led digital curation and metadata initiatives, including the migration and organization of 40,000+ digital records for a large-scale federal project. That experience strengthened my ability to connect information architecture, data governance, and program management into unified operational strategies. I’m passionate about optimizing how organizations manage, share, and apply knowledge — transforming data into a reliable asset that supports mission outcomes. Core strengths: Knowledge & Records Management • Metadata Architecture • Power BI Reporting Support • SharePoint Governance • ContentDM / PTFS Knowvation • ISO 9001 & CMMI Compliance • AI Workflow Design • Cross-Functional Leadership
Lead enterprise knowledge-management and reporting initiatives supporting over 25 active programs. Oversee three multimillion-dollar contracts totaling $5.4 million, ensuring compliance, financial accuracy, and operational consistency. Maintain and enhance SharePoint-based Program Management Hubs and Power BI dashboards that keep teams aligned and leadership informed. Partner closely with HR, IT, and Finance to improve data accuracy, automate reporting, and standardize internal reviews. Recognized for strengthening visibility and accountability across corporate operations.
Directed large-scale digital-collection and metadata initiatives for multiple federal programs. Oversaw the migration of 40,000 + digital records into a new DAM environment, creating metadata crosswalks, standards, and controlled vocabularies that improved discoverability and compliance. Authored documentation and trained 30 + staff in metadata entry, preservation, and quality-assurance best practices. Collaborated with IT and cybersecurity teams to align content management with federal information-security standards.
Cataloged and structured metadata for 10,000 + scientific and technical publications as part of a major digitization project for the NIST Library. Created MARC, Dublin Core, and EAD records; produced finding aids; and improved discovery across national repositories including GPO, OCLC WorldCat, and Google Scholar. Embedded descriptive metadata into digital assets using Adobe Bridge and ContentDM, ensuring long-term preservation and accessibility.
Managed the modernization of the library’s historical archives, utilizing a $36,000 budget to upgrade preservation materials and rehousing systems to professional archival standards. Processed and cataloged historical collections, created detailed finding aids, and digitized rare items for public access. Delivered a sustainable foundation for future digital initiatives and improved preservation outcomes for high-value local history collections.
Provided front-line support for cataloging, circulation, and reference services in a busy regional library. Assisted patrons with research and digital-resource use, ensuring efficient information access. Contributed to collection maintenance and metadata quality for print and digital holdings.