Erie, Colorado, United States
Experienced Procurement Specialist/ Demand Planner with over 13 years of experience in Manufacturing/Production, Supply Chain Infrastructures. aka "The Chameleon" as there is nothing that I do not have the capacity to learn for proficiency & efficaciously
SUEZ WTS Analytical Instruments, Inc. – Global Environmental Company with 3,400 employees. Boulder, CO Lead Account Associate, Customer Relations May 2018 - Current · Account/Customer Relations Management – Customer order fulfillment · General & Partnership Accounting · Collaborate with Product Management to identify changes in customer requirement and implement business model changes to address these · Liaise with sales & management teams to develop solutions, accomplishing shared objectives · Increased Customer satisfaction by automating contact management platforms · Developed Supply Chain strategies, best practices and process improvements
Started this career path working for Chris @ Interior Designs Centers: SA, CA & Sheri @ Showplace South, Inc.: CM, CA, Sourcing Lead/Project Mgr./Logistics (Import~Export), Product Market Analysis, Industry Analysis, Sourcing Info., Forecasting, Prod.vs.Capacity, Design (Interior~Landscape, Staging, Apparel ( Suzy Q's Designs)), Training Mgr., Accounting, Administrator, Diversity Consultant Advisor, MRP; ERP, FICO, experience in Medical Transcription, Contamination Control/Quality Control Reports for Hospitals, Mo. Hospital Billing, Manager of Dental Practice/Treatment Coordinator. et. al.
Managed account and vendor relations to enhance supplier engagement and performance. Orchestrated new vendor setup processes using D365 to streamline onboarding. Managed end-to-end purchase order activities including requisition review, PO creation, updates, and coordination with vendors and internal stakeholders to ensure timely processing and accuracy. Monitored purchase order workflows, followed up on pending approvals, and resolved discrepancies related to supplier information, pricing, and documentation. Liaised with production, planning, and management teams to align on requirements. Utilized SAP S/4HANA for purchase order processing, vendor transactions, and procurement workflow management. Forecasted and tracked shipments, ensuring timely expeditions. Audited purchase agreements and invoices for reconciliation accuracy. Conducted contract negotiations, equipping outside sales representatives with pricing strategies to boost profitability.
Directed account and customer relations management, ensuring seamless order fulfillment. Collaborated with Product Management to identify and adapt to evolving customer requirements. Liaised with sales and management teams to develop effective solutions. Enhanced customer satisfaction by automating contact management platforms, resulting in improved response times. Formulated supply chain strategies, best practices, and process improvements that optimized operations.