Greater Bengaluru Area
Turning Learning into Measurable Business Impact. With 22+ years in Learning & Development, I've transformed L&D from a support function into a strategic growth driver — delivering initiatives that improve learner engagement, streamline operations, and connect learning outcomes directly to business results. My edge is combining deep L&D expertise with hands-on capability in AI, automation, and low-code development. Using tools like Microsoft Power Platform (Power Apps, Power Automate) and emerging AI technologies, I build intelligent solutions that simplify processes, accelerate decision-making, and enable scalable, personalised learning at enterprise scale. I don't just design training — I engineer systems that work. As a Six Sigma Black Belt and SAFe® 6 Practitioner, I bring rigorous process excellence and Agile discipline to every initiative — ensuring solutions are efficient, scalable, and future-ready across both product and service environments. Currently at Hewlett Packard Enterprise, I'm actively driving AI adoption in L&D — building AI-powered feedback analysis tools, automated assessment generation, and learning analytics platforms that enable data-driven decisions and measurable workforce outcomes. If you're reimagining how learning drives business performance — let's connect.
I provide solutions that simplify and scale training, enablement, and operational processes — with a strong focus on driving AI adoption across learning and business workflows. Whether it's a training gap, a process inefficiency, or an AI integration opportunity, I work with stakeholders to understand what's needed and deliver something that actually works. In my role, I: — Provide structured solutions to improve training and enablement processes — Drive AI adoption by identifying opportunities to integrate AI into learning and workflows — Enable organizations to streamline operations through automation and optimized systems — Deliver insights that support informed decision-making and performance improvement — Partner with stakeholders to align solutions with business priorities
Lead L&D strategy and digital transformation initiatives, driving measurable improvements in learning effectiveness, operational efficiency, and business alignment. Design and deliver enterprise learning solutions aligned to product readiness, workforce capability, and service excellence goals. Leverage AI, analytics, and low-code technologies (Power Platform ecosystem) to modernize L&D operations, improve governance, and enable data-driven decision-making. Key Contributions Delivered business-aligned training programs that enhanced engagement, completion rates, and service preparedness. Designed and implemented scalable low-code applications and automated workflows that significantly reduced manual administrative effort, improved process standardization, and accelerated reporting cycles. AI-driven innovation in L&D, leveraging advanced analytics and intelligent automation to improve operational efficiency, elevate learning effectiveness, and support strategic workforce outcomes. Partnered with cross-functional leaders to align learning roadmaps with strategic business priorities and fiscal objectives. Enabled and upskilled internal teams on automation, analytics, and digital tools, fostering a culture of innovation and continuous improvement.
Managed an in-house inbound and outbound contact center with a team of sales staff at various levels handled both inbound and outbound communication Spearheaded, initiated and implemented processes and performance standards – set a benchmark for sales, service and deliveries Significant Sales Contributions – processes and performance standards delivered high quality results not only in client servicing but also in higher sales conversion under outbound calls and cross selling under inbound interactions. Key management team contributor – initiated, formulated and implemented service strategies.
Work closely with stakeholders to identify and define eLearning opportunities based on business needs. These needs may include product continuing education, corporate and internal systems education, job skills or employee development training. Write, edit, and produce eLearning based on learning initiatives. Develop eLearning modules utilizing various authoring tools and eLearning best practices. Partner with SMEs to facilitate the creation of eLearning and oversee development efforts. Work within a team of other eLearning specialists to ensure eLearning is consistent, of high quality, follows best practices, and leverages new technology. Demonstrate a general understanding of trends within the online learning field, and appropriately select and design/develop learning opportunities using the existing emerging technologies and authoring tools. Leverage a learning management system to organize and create learning opportunities in order to provide the most successful learning experiences for internal and external audiences. Challenge and enhance the functionality and capabilities of existing and new technology. Support the learning community by answering questions, troubleshooting issues as they arise, managing product development efforts, running usage reports, and promoting new learning opportunities.
Work closely with stakeholders to identify and define eLearning opportunities based on business needs. These needs may include product continuing education, corporate and internal systems education, job skills or employee development training. Write, edit, and produce eLearning based on learning initiatives. Develop eLearning modules utilizing various authoring tools and eLearning best practices. Partner with SMEs to facilitate the creation of eLearning and oversee development efforts. Work within a team of other eLearning specialists to ensure eLearning is consistent, of high quality, follows best practices, and leverages new technology. Demonstrate a general understanding of trends within the online learning field, and appropriately select and design/develop learning opportunities using the existing emerging technologies and authoring tools. Leverage a learning management system to organize and create learning opportunities in order to provide the most successful learning experiences for internal and external audiences. Challenge and enhance the functionality and capabilities of existing and new technology. Support the learning community by answering questions, troubleshooting issues as they arise, managing product development efforts, running usage reports, and promoting new learning opportunities.