Syracuse, New York, United States
A detail-oriented Sales/Marketing, Public Relations, Communications, Training professional with 30+ years experience. History of saving costs. Well-organized, analytical, adept at identifying / solving problems, and multitasking. Excellent planning and visionary skills. A superb communicator and facilitator, able to work effectively with executive teams and line managers. Computer literate: Windows Vista - Windows Mobile 6.1 - MS Office 2007 Suite, MS Outlook Expert - Degreed. Manager, HR, Timeshare, Recruiting, Hiring, Payroll, Coaching, Counseling, Vacation/Travel Industry, Account Manager, Relationship Manager, Account Retention, Computer Repair, Inbound Sales, Call Center, Consultative Sales, Business to Business, C-Level Executive, Senior Level Executive, Strategic Summit/Conference, Ultimate Decision Maker, Business Intelligence, Fortune 1000, Inside Sales, Telemarketing, Credit Card Processing, Secure Payment Gateway, Merchant Services, Merchant Accounts, ACH, EFT, WebEx, Virtual Training Manager, Reseller, ISO, VAR, Relationship Building, Outbound Sales, Outside Sales, Strategic Planning, Public Speaking, Product Development, Market Launch, Brand Manager, Multi-Channel Distribution, Sales Forecasting, Customer Service, Multi-Media Advertising, Contract Negotiations, Toastmasters, Client/Server Architecture, EDI, End User Support, LAN/WAN, Systems Security, Hardware Configuration, Webmaster, Web Development/Design, E-Commerce, CRM, Client Relationship Management Software, Outlook, Excel, Access, Sales, Marketing. Public Relations, Communications Manager/Corporate Spokesperson, Manufacturer’s Representative, Multiple Step Distribution, Sporting Goods, Political Fund Raising, Collections/Collection Agency, Medical Industry, Electronic Transaction Processing Services, EBT, Cold Calls, One-Call, 3rd Party Close Specialties: Retail Management - IT Repair Industry - Payment Card & Payment Gateway Industry experience - Collections - 6+ Years experience managing the North American portion of a European based IT network - Many years consulting in e-Commerce field - Sales & Marketing experience for a major manufacturer in the sporting goods industry - Commercial Banking experience (DP/IT Department)
Getting Used To Having 100% Control Of 100% Of My Time
Sold Verizon FiOS Fiber Optic Services in Syracuse, NY area and Helped Open A New Market For Direct Energy Utilities in Houston Texas
A leading provider of leisure products and services in the vacation/travel industry. Develops, markets and sells planned residential, lake and golf communities. Includes more than 40 timeshare resorts and over 3,700 affiliated resorts. Outdoor Traveler Vacation Sales Manager: Managed all operations at corporate partner location in Bass Pro Shops retail location. Responsible for recruiting, hiring, product knowledge, sales training, coaching and counseling of staff, terminations as needed, HR, payroll, maintenance of visual standards, customer and owner service, scheduling and staffing. Developed and maintained a productive relationship with Bass Pro store management, responding to requirements and changes within store. Fulfilled sales, production, profitability, budgets and goals. Directly responsible for the actions and results of the sales representatives at the Outdoor Traveler location, who are promoting and selling getaway vacations as a precursor to timeshare sales.
A franchised IT solutions company providing On-Site Services, coast to coast, around the clock, servicing everything from home computers to super computers, wireless internet to global networks, Email to ERP. Initiate, foster maintain and grow relationships with Rescuecom’s business clients. The single point of contact for all business clients with primary functions of account retention, penetration & problem/issue resolution. Initiate, process and close national and long term relationship contracts for ongoing IT services.
Responsible for diagnosis, closure and scheduling of inbound phone and web-based requests for information and On-Site service relative to IT related issues and problems. Consistently top or near top producer daily after less than 2 months experience