Hong Kong SAR
- To provide KYC and on account opening for Large corporate and Financial institutional group customers from end to end and to manage portfolios of assigned new account application, achieve new client acquisition target with reasonable turnaround time. - Responsible for contacting prospect corporate customers to conduct KYC and arrange account opening and relevant matters - Understand business activity and obtain business proof to ascertain activity is legitimate and consistent as declared by prospect corporate customer - To identify and escalate cases with potential red flags on possible fraudulent application - Conduct Know-Your-Customer (KYC) and Customer Due Diligence (CDD) on Corporate Clients for periodic reviews and trigger events - Prepare detailed CDD information including public search results for review per the Bank's standard - To approve cases submitted by KYC officers or to endorse recommendation for approval by Team Head. - Follow up with customers on outstanding documents in a proactive manner, minimize the turnaround time. - To conduct knowledge sharing and coaching to new members and to the team as and when necessary - To liaise and work with internal departments/ RMs/ CSO to facilitate a smooth delivery of customer service and to accomplish assigned tasks - Ensure compliance of mandatory banking processes
- Work as checker role for on-boarding and periodic review in different types of business accounts - Ensure CDD information completed by the maker is current and valid, as per the required standards - Ensure CDD documents fulfill AML/CDD procedures and requirements for proper AML/CDD control - Ensure that control procedures outlined in procedure manuals are implemented - Checks compliance to policy, correctness and accuracy of the information provided - Validate correctness of risk rating and availability of required document - Quality of SoW and corroboration is adequate and carry out as required - Ensure data entry has been performed accurately cross referencing with documents - Ensure adverse news and sanctions searches are comprehensive and attached
• Perform business banking customer profile review which base on the transaction activities with external search on existing account • Monitoring of client activities for any irregularities which may related to financial crime risk • Contact customer through the phone and email for required information and supporting documents • Project management
• Introduce different financial plans for vehicles • Collect personal information such as HKID, address proof and income proof • To make sure the received documents are validated • Answer enquires by email and phone
-perform specialized tasks such as preparing cashier's checks and exchanging foreign currency -solve problems with customer's accounts -Explain and promote bank products and services to customers -process cash withdrawals