Singapore, Singapore
• Open and closing clinic. • Answering phone calls. • Maintain cleanliness and orderliness of clinic. • Scheduling of appointments and administrative work. • Assist the doctor in day-to-day activities (eg. chaperone) • Handle medications. (Eg. packing of medications) • Communicate with patients, walk-ins and call-ins. • Handles front desk like registration, handling appointments and payment collection. • To carry out any other duties and responsibilities assigned by the Clinic Manager.
• Administrative duties. • Frontline services. • Answering phone calls. • Handle payment collection. • Chaperone the doctors/chiropractors. • Interact with patients. • Attend to walk ins. • Ad hoc duties. • Manage & organise the team on duty. • Interact effectively, courteously and efficiently with all patients at all times. • Ensure all complaints are reported to the Area Manager on duty and are dealt with correctly.
• Administrative duties. • Frontline services (Registration/booking of appointments). • Answering phone calls. • Handle payment collection. • Interact with students and parents. • Scheduling of classroom allocations. • Telemarketing. • Ad-hoc duties.
• Exceed the expectations of members and guests in person and over the phone by delivering excellent customer service. • Communicate and provide information to members, guests, prospective members and Virgin Active team members.
• Make the guests feel at home with my wholehearted friendliness while I attended to their arrival/departure needs promptly. • Handled irregularities and/or guests’ feedback with empowerment and accountability.