Siraj Shaik

Director Operations at [24]7.ai

Hyderabad, Telangana, India

About

Seasoned management professional with over 17 years experience in BPO/ ITES Industry. SPECIALTIES Operational Excellence ,Client Relationship, Customer Experience Management & Revenue Optimization, Recruitment & Manpower planning, Training, People Management & Sales Operations . Industry Experience: Business Process Outsourcing, Satellite Entertainment, Telecom, Technology.

Experience

  • [24]7.ai ()
    • Director Operations
      Jan 2018 - Present · 8 yrs 7 mos

    • Program Manager Operations
      Jan 2015 - Dec 2017 · 3 yrs

    • Assistant Program Manager
      Jan 2013 - Dec 2014 · 2 yrs

  • Customer Service Executive at Call World Technologies
    Feb 2003 - Aug 2003 · 7 mos