Hyderabad, Telangana, India
With over 10+ years of experience in IT service management and operations, currently contributing as IT Service Manager at Tech Mahindra. A proven track record in ITIL-certified service delivery and continuous service improvement (CSI), with a strong focus on optimizing processes and enhancing operational efficiency. Leveraging expertise in ITIL Service Operations, facilitates seamless collaboration across teams to align technology solutions with organizational goals. Passionate about delivering top-notch IT services that empower businesses while fostering a collaborative and innovative work culture. Dedicated to driving impactful outcomes that resonate with Tech Mahindra's mission and values.