Chetan Singh

Lead AI Engineer | Agentic AI Platforms · AWS Bedrock AgentCore · Claude SDK · MCP · Python

Greater Toronto Area, Canada

About

Building production-grade agentic AI platforms. At Thomson Reuters, I'm designing and delivering an enterprise AI agent product on AWS Bedrock AgentCore using the Claude Agent SDK — a governed sandbox where external customers deploy and run AI agents against their own data and workflows. 15+ years in platform and cloud engineering across fintech, payments, SaaS, and public sector. I bring a platform-builder mindset: I ship the rails other teams build on. Stack: Claude Agent SDK · AWS Bedrock AgentCore · MCP · Python · AWS CDK Pipelines · OpenTelemetry · Datadog · Braintrust · Kubernetes · Terraform

Experience

  • Lead AI Engineer at Thomson Reuters
    2025 - Present · 1 yr 7 mos

    Building a production-grade agentic AI platform on AWS Bedrock AgentCore using the Claude Agent SDK — delivered as an enterprise product • Designed for extensibility: customers bring their own tools, MCP servers, or agent logic onto the platform •Built with enterprise-grade security, isolation, and rate limiting at every layer • Full observability across the agent lifecycle: OpenTelemetry, Datadog, and Braintrust

  • Platform Engineer at Integral
    Jul 2024 - Nov 2024 · 5 mos

    • Built and managed a high-volume, low latency, event driven transactional system using GKE, AlloyDB, Helm Charts, and microservices for real-time processing • Implemented CI/CD pipelines for streamlined code release, enabling rapid scaling and reducing operational overhead • Established end-to-end monitoring practices to improve system reliability and implemented IAM and encryption protocols for security

  • Principal Software Engineer at Walmart Global Tech
    Aug 2023 - Jun 2024 · 11 mos

    A resilient and reliable Payments Platform on Google Cloud Platform • Architected and built a next-generation payment platform on a multi-cloud infrastructure (Azure and GCP) using a well-architected cloud framework • Designed and architected a data analytics platform - SLO repository to monitor application performance against business metrics, manage error budgeting, SLOs/SLIs and automate stakeholder notifications. The platform utilizes data lake with ETL jobs written in Golang to populate schemas • Built automated ETL pipelines to enhance observability platform, converting application metrics into actionable insights – whitelisting Prometheus metrics, exporting them to GCS buckets • Established an incident management framework to optimize incident response workflows and reducing customer-reported incidents, while also implementing blameless incident analysis and post-mortems • Implemented automated continuous integration and deployment process for build and deploy process following security and build best practices • Designed, developed, and implemented secure and scalable cloud infrastructure solutions using Infrastructure as a Code (IaC) -Terraform • Developed and maintained frameworks, golden standards, blueprints, and design specifications to ensure efficiency, reliability, scalability, and security for organization-wide reuse • Developed a Golang-based microservice on Kubernetes to create an internal Cloud Vendor red button tool, automating engagement and accelerating detection and resolution via secure API calls • Provided mentorship and leadership to a diverse team of designers, and engineers, fostering proactive learning and growth opportunities. This resulted in improved skill sets, enhanced performance, and ensured our solutions remained at the forefront of industry standards

  • Nuvalence ()
    • Software Engineering Manager
      Jul 2022 - Jul 2023 · 1 yr 1 mo

      • Built internal Google Cloud Platform practice • Setup functional AWS DR site • Cloud migration from Google Cloud Platform to Azure • Tech Exchange, Lunch & Learn and Office Hours • Cloud security using suite of CNAPP and XDR softwares • Built internal tools for enhanced user experience • Azure Well Architected Framework - built secure, high-performing, resilient, and efficient platform • Maintain globally distributed systems in an automated way using Terraform and Helm charts • Fine grain access control system via Azure IAM access and instrumented applications using OTEL libraries to expose custom metrics and obtain application performance • Automated certificate management using GCP Cert Manager and Jetstack Cert Manager for non-disruptive certificate renewal for workloads running on Kubernetes

    • Senior Cloud Engineer
      Jul 2021 - Jul 2022 · 1 yr 1 mo

      • Cloud migration from Amazon Web Services to Google Cloud Platform • Built client solution on Amazon Web Services • Setup SRE practices

  • Senior DevOps Engineer at Finaptic Technologies Inc. (Acquired by National Bank of Canada)
    Feb 2021 - Jul 2021 · 6 mos

    Built a B2B fintech API platform from the ground up on GCP — a SOC-compliant, self-healing, multi-tenant architecture serving banking partners at scale. •Orchestrated microservices on GKE with Istio service mesh, Terraform IaC, and Cloud Spanner for globally distributed data • Delivered full observability stack (Prometheus, Grafana, Stackdriver) and secrets management (HashiCorp Vault, GCP Secret Manager) meeting SOC compliance requirements • Platform later acquired by National Bank of Canada