United Kingdom
• Managing a caseload of customers to ensure appropriate and effective contractual activity is undertaken by all customers according to their level of job readiness. • Address customer’s personal barriers to employment, providing challenge, advice and guidance where appropriate to develop customers ensuring they have the necessary skills and confidence to secure long-term employment. • Identify, structure and recommend vacancy and training solutions, working in close consultation with Employer Services Consultants and Tutors, to meet the specific needs of customers and employers. • Deliver group information session presentations and present and facilitate workshops to groups on a weekly basis. • Managing the CRM system to ensure accurate customer information is held at all times. • Ensure all administrative tasks are completed in a timely manner. • Provide advice, guidance and support for customers during their initial weeks of employment, supporting their transition from welfare to employment to maximise the potential for customers to sustain employment in the long term. • Develop relationships and networks with key stakeholders including employers, DEASP offices and training and funding providers. • Support and aid in delivering the annual compliance plan for Turas Nua. • Ensure all Data Protection regulations are always fully adhered to.